Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,877)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities, including content from third-party apps and high-quality DeepL integration. The intuitive interface integrates seamlessly with Shopify, simplifying translation management and automating content checks, which saves time. Merchants also commend the app for supporting multiple languages and currencies, helping stores expand into international markets efficiently.

March 29, 2022

Super netter Support alles bestens. Teste gerade alles aus und mit dem Support ist das dann um einiges einfacher.

Agamo.de
Germany
4 months using the app
OneCommerce.io replied April 4, 2022

Hi Ralf,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

May 5, 2022

La aplicacion se integra muy bien y funciona de lo mejor con las traducciones automaticas, desgraciada mente desde que llego shopify markets algunas cosas dejaron de funcionar.

SANCAR
Mexico
4 months using the app
OneCommerce.io replied May 6, 2022

Hi there,

This is Marcus and thanks for your review.

Based on your feedback our app did not work with Shopify market. For making it clear our app is now compatible with Shopify market. Could you please consider to reinstall our app and let us have a chance to support you with the highest priority?

I have seen that my colleague is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Marcus
Transcy - Translate Language and Convert Currency

March 2, 2022

I've just started using this app and already impressed! Highly Recommend downloading for your website.

Enviem Beauty
Australia
4 months using the app
OneCommerce.io replied March 5, 2022

Hi Naomi,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

November 28, 2021

Translated the whole store. My descriptions contains only from pictures and i easily replaced them. During the process had some issue but quickly solved it with customer support.

Ledooze™
Spain
4 months using the app
OneCommerce.io replied November 30, 2021

Hi Daniels,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

February 13, 2021

Very good service, I'm very satisfied whit the transcy, its very helpful, I recommended to everyone.

BCR 96
Spain
4 months using the app
OneCommerce.io replied February 14, 2021

Hi there,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

April 28, 2022

Amazing support! very good program and intuitive. Very helpful and fast support. Definitely recommended

norsedesign.no
Norway
4 months using the app
OneCommerce.io replied May 5, 2022

Hi Juan,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

May 8, 2022

Thank you for your work,
and support,
Also Thank you for the nice app, it helps and solve my store language and currency issue

Studio1711
United Arab Emirates
4 months using the app
OneCommerce.io replied May 10, 2022

Hi Mariam,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

January 31, 2022

Thay help me to solve some problems in my website and the service was excellent. they put all the efford to solve it thanks!

Eclat412
Spain
4 months using the app
OneCommerce.io replied February 1, 2022

Hi there,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

October 18, 2021

I used transcy and i liked it! and the support staff is great! when i was in difficult immediately they helped me! transcy is great app for more convert!!

Little Bunny
Italy
4 months using the app
OneCommerce.io replied October 19, 2021

Hi Pier,

I'm Keisha from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keisha
Transcy - Translate Language and Convert Currency

November 14, 2022

Application très utile si vous souhaitez importer votre site et vos produits a l'international. Support au top ;)

lumicosy
France
4 months using the app
OneCommerce.io replied November 15, 2022

Hi Jordan,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce