Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,877)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities, including content from third-party apps and high-quality DeepL integration. The intuitive interface integrates seamlessly with Shopify, simplifying translation management and automating content checks, which saves time. Merchants also commend the app for supporting multiple languages and currencies, helping stores expand into international markets efficiently.

July 3, 2022

The customer service staff helped with the application installation, and the technicians replied quickly. I felt that the use was pretty good。

secret garden
China
4 months using the app
OneCommerce.io replied July 4, 2022

Hi Miaona,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

Edited August 25, 2021

WORKED WITH LISA ON INTEGRATING THE APP INTO THE HEADER OF OUR SITE, AMAZING CUSTOMER SERVICE!!!!!!!!

Mikael Aghal
United States
4 months using the app
OneCommerce.io replied August 26, 2021

Hi Patrick,

My name's Erica from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Transcy - Translate Language and Convert Currency

November 25, 2021

I've been explained the way things work. I have even received support to deal with the settings. I really appreciate the support I got!

Just4U
Canada
4 months using the app
OneCommerce.io replied November 26, 2021

Hi Serge,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

September 26, 2022

This is a great app! I can't say anything but good things about it, it's simple to use and very effective.
Fantastic support, quick to respond and help out with any questions during setup, very much appreciated!

Facity-eu
Poland
4 months using the app
OneCommerce.io replied September 27, 2022

Hi there,

I'm Daisy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy by OneCommerce

May 18, 2021

After installation, I had some issues thanks to the fantastic help from Seri everything is working perfectly, And you too Andy. Minorca here

JmShop
Netherlands
4 months using the app
OneCommerce.io replied May 18, 2021

Hi Minorca,

This is Sophia from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Sophia
Transcy - Translate Language and Convert Currency

December 8, 2021

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

PLHURT
Poland
4 months using the app
OneCommerce.io replied December 13, 2021

Hi there,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

June 21, 2021

I use this software to help me convert between English and Indonesian. Everything went well, except for the deleted text and pictures after switching from English to Indonesian, and some spacing issues. I asked shopify customer service for help. I waited for a long time but they couldn't solve it. Then I found Transcy, and unexpectedly, their response was very quick and effective! Thanks so much for their help! I will continue to use and recommend Transcy to my friends because of its great experience and customer service!

ZebbyGo
China
4 months using the app
OneCommerce.io replied June 22, 2021

Hi Zebby,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Mirabel
Transcy - Translate Language and Convert Currency

December 28, 2022

Wilson and Transcy will help you until you have the result you want. best application and best team. They response fast !!! Good Job

TumbleGrow
Canada
4 months using the app
OneCommerce.io replied December 28, 2022

Hi Ritchy,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

March 23, 2022

I love how easy this app makes translating my store. I noticed that I'm getting frequent visits from Germany and France. This app quickly helped me translate my store so that I can cater to my customers more easily! And they have wonderful staff that are quick to respond. Highly recommend

Suntarah
Canada
4 months using the app
OneCommerce.io replied March 25, 2022

Hi Aisha,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

Edited October 21, 2022

Die App is recht gut habe sie aber grade erst in meinen Shop eingerichtet. Also kann ich noch nicht viel zu alltäglichen Nutzung sagen.
Super toll jedoch mein Support ist genial!! Super freundlich effizient, professionell und auch echt schnell! Neville stand als Name des Supportes, wenn ihr diese Person erwischt geht alles super fein: Vielen Dank nochmal an dieser Stelle!!!

Dreadelse
Austria
4 months using the app
OneCommerce.io replied October 24, 2022

Hi Sarah,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce