Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

December 7, 2022

Well helped bu Flora. We had some issues that had to be taken care of and she helped me very well! GREAT

wellshave
Netherlands
4 months using the app
OneCommerce.io replied December 8, 2022

Hi there,

I'm Enzo from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Enzo
Transcy by OneCommerce

July 8, 2021

I love this app 2 in 1, fair price, Jane was fast and kind to help me set it up, VIP i recommend it.

puppy&kitty huts
Switzerland
4 months using the app
OneCommerce.io replied July 8, 2021

Hi Nadine,

Here's Harvey from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harvey
Transcy - Translate Language and Convert Currency

March 2, 2022

Transcy is a great app and helpful. It helps me solve my multiple language required. Fast Service !!

ETMall
United States
4 months using the app
OneCommerce.io replied March 5, 2022

Hi Chris,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

May 31, 2022

GREAT CUSTOMER SERVICE. They made sure the app was running well at my store. translation is good. pretty much everything is translated

Juneberry
Germany
4 months using the app
OneCommerce.io replied June 2, 2022

Hi Cellestine,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

September 10, 2021

Customers support & layout customization is fast and satisfying
I had issues in embedding the switcher, but the team provided hypercare support for me eventhough i wass on Free plan. So i have subscribed to their paid plan now after my experience.

AzkaDenia
Germany
4 months using the app
OneCommerce.io replied September 13, 2021

Hi Yazeed,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

November 14, 2022

A great app, very easy to use and the support is very friendly, helpful and above all fast! THANK YOU

Gibbon Slacklines
Germany
4 months using the app
OneCommerce.io replied November 15, 2022

Hi Gibbon,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

November 5, 2022

So far I'm liking this app very much - I have the free plan, and on setting up, I was wonderfully helped by Jaxber.

soul.lojaonline
Portugal
4 months using the app
OneCommerce.io replied November 8, 2022

Hi Vera,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

February 24, 2021

Great help from Lisa, she came in and fixed our website when we were having difficulty changing currencies. :)

HoodGym
Norway
4 months using the app
OneCommerce.io replied February 25, 2021

Hi there,

This is Emery from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emery
Transcy - Translate Language and Convert Currency

May 5, 2021

It is an amazing app, and Ms. Muffin from customer service was amazing too. she solved my problem within a second like a magic. I do recommend this app and I will soon go to one plan with them. So satisfied

CONCEPTOR
United Arab Emirates
4 months using the app
OneCommerce.io replied May 6, 2021

Hi Ahmad,

I'm Walsh from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Walsh
Transcy - Translate Language and Convert Currency

November 3, 2021

I like that I have a lot of options for editing, especially the option to modify the translation according to the dialect of my target customers.
My comment on the slow response of the program and the modifications take a long time.

JoryStyles
Kuwait
4 months using the app
OneCommerce.io replied November 5, 2021

Hi Ahmed,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy.

For your feedback about "on the slow response of the program and the modifications take a long time", we have noted this point for Dev team and will surely improve it in the next releases.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency