Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,878)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities, including content from third-party apps and high-quality DeepL integration. The intuitive interface integrates seamlessly with Shopify, simplifying translation management and automating content checks, which saves time. Merchants also commend the app for supporting multiple languages and currencies, helping stores expand into international markets efficiently.

October 1, 2022

This is a great app and important addon to have on any store, with a friendly interface esay to customize and an excellent support with 24h/day assistance. I would recommend to anyone.

CANDLYS - Handcrafted Scented Candles
Portugal
4 months using the app
OneCommerce.io replied October 3, 2022

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

June 28, 2021

It works perfectly and the staff is very professional and helpful. Particurarly Lisa...............

HouseHax
France
4 months using the app
April 1, 2022

great help, great support, the app looks very nice, is very responsive, and works very well I do strongly recomend this app.

Tradewalls
Sweden
4 months using the app
OneCommerce.io replied April 4, 2022

Hi Ludwig,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

June 22, 2023

Greattttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt Customer Service, Thanks Alot!

HeeHooApp
United Arab Emirates
4 months using the app
OneCommerce.io replied June 22, 2023

Hi there,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

January 18, 2022

Amazing must have app for your Shopify webshop. I needed some support for an optimal integration. The support was very friendly and quick! The free license is far better than any other translator I tested.

StudioLDE
Netherlands
4 months using the app
OneCommerce.io replied January 20, 2022

Hi Lisanne,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

December 20, 2022

Very good help, helped me with understanding how to use the app. She helped me with understanding and showing me where i need to go to get the app to work.

Nivaneu
Norway
4 months using the app
OneCommerce.io replied December 20, 2022

Hi Stian,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

February 22, 2022

Amazing customer service, love this app. Thank you so much Richarde!!! Appreciate all of your help with this job :)

Maison Rose
Canada
4 months using the app
OneCommerce.io replied February 24, 2022

Hi Raven,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

September 19, 2023

Shiro is phenomenal. Great customer service at Transcy. They always fix the problem promptly.

Parique
United States
4 months using the app
OneCommerce.io replied September 21, 2023

Hi Jacob,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

November 19, 2022

So far, great app! A lot of useful options and it looks very professional, which I like the most! Pauline was there to help me set up the app and answer all of my questions. Thank you! :)

Bull Terrier World
United States
4 months using the app
OneCommerce.io replied November 21, 2022

Hi Ljubica,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

October 3, 2022

A fantastic support team that is on hand to help with any equity instantly. Works better than Shopify's native app which is in its infancy.

Bedrooms Plus
United Kingdom
4 months using the app
OneCommerce.io replied October 4, 2022

Hi Craig,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce