Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

April 2, 2023

It provides very excellent service, as well as customer service at the highest level, providing the necessary support

SweetyMeNnâ
United Kingdom
3 months using the app
OneCommerce.io replied April 4, 2023

Hi Ehab,

I'm Levi from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Levi
Transcy by OneCommerce

September 26, 2022

Totalmente recomendado fácil de utilizar!!!!
Excelente servicio por parte de su colaboradora Nancy.

Shiba Inu CR
Costa Rica
3 months using the app
OneCommerce.io replied September 27, 2022

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

April 17, 2023

I am delighted to hear that you had an exceptional support experience and would be thrilled to provide you with a detailed review.

Firstly, I must commend the support team for their exceptional service. Their professionalism, expertise, and willingness to go above and beyond were truly remarkable. It is rare to find such an outstanding level of customer service in today's world, and I was impressed by their dedication to ensuring that my needs were met.

From the moment I contacted the support team, I was treated with respect and kindness. They listened attentively to my concerns and provided me with personalized solutions that were tailored to my specific needs. They were patient, understanding, and never made me feel rushed or unimportant.

The support team was also extremely knowledgeable and experienced. They were able to answer all of my questions thoroughly and provided me with a wealth of information that was instrumental in resolving my issues. They were always willing to explain complex concepts in a way that was easy to understand, which was greatly appreciated.

Moreover, the support team was incredibly responsive. They were quick to respond to my queries and provided me with regular updates on the progress of my case. This level of communication was reassuring, and I never felt like I was left in the dark.

Overall, I cannot express how impressed I am with the support team. They provided me with the best support experience I have ever had, and I am grateful for their exceptional service. If you are looking for a company with outstanding customer support, I highly recommend this team. Thank you again for your fantastic service!

lovelybabes
France
3 months using the app
OneCommerce.io replied April 19, 2023

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

January 20, 2022

Really best support ever and I am not exaggerating. Furthermore, if you want to save a ton of time translating, I would definitely suggest to select this app.

RE-LAX
Netherlands
3 months using the app
OneCommerce.io replied January 24, 2022

Hi there,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

August 9, 2022

Very easy to use, very intuitive and particularly happy with the kind and fast support team. (thanks to Grace)

The ChillyStore
Portugal
3 months using the app
January 24, 2022

good support and app, they help me how to set it up and other things i have doubt, i would recommend for sure

Parka Brasil
Brazil
3 months using the app
OneCommerce.io replied January 25, 2022

Hi Parka,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Matthew
Transcy - Translate Language and Convert Currency

January 22, 2023

Installata da pochi minuti e subito in contatto con il supporto per ricevere assistenza. Mi stanno guidando passo passo con la configurazione. ECCEZZIONALE!

TRIMERO
Italy
3 months using the app
OneCommerce.io replied January 27, 2023

Hi Corrado,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

June 3, 2021

Excellent out of the box. Use for the currency switcher only but it works perfectly and is more visible than the native app

GummiBandHair
Canada
3 months using the app
OneCommerce.io replied June 7, 2021

Hi there,

I'm Louisa from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Louisa
Transcy - Translate Language and Convert Currency

January 13, 2022

A cute girl with so much patience, I met some problem at first but finally it works, thanks Chouxie

Ridashopping
United States
3 months using the app
OneCommerce.io replied January 14, 2022

Hi 飞 乔,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

September 13, 2022

With the help of technicians, the plugin is exactly what I want, it fits my theme perfectly, and the plugin responds very quickly. I like to use this plugin.

fossibot
China
3 months using the app