Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its ability to translate third-party apps and display multiple currencies, enhancing the international shopping experience. It's praised for its seamless integration with Shopify and user-friendly interface. The support team is noted for their responsiveness and efficiency, even assisting with tasks like old code removal. Merchants appreciate the automatic content checking feature and DeepL integration. The app is recommended for its functionality, customization options, and excellent customer service.

November 19, 2022

Usei este app para me ajudar a alcançar mais pessoas. O suporte foi incrível. Ela é muito profissional, fiquei surpreendido com a rapidez e qualidade na resolução do problema. Obrigada.

Pet Care Fluent
Cape Verde
About 2 months using the app
OneCommerce.io replied November 21, 2022

Hi Nivaldo,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

October 23, 2021

I am having a nice experience so far with this app, it's simple to use. I started with the free version then switched up for a paid option because I wanted to add more languages and currency. I recommend!

MBE Nails Suisse
Switzerland
About 2 months using the app
OneCommerce.io replied October 25, 2021

Hi Brenda,

Here's Timothy from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

February 18, 2022

Jennifer helped me out and was really understanding.Was resolved in 5 minutes top employee for sure.

Fluorescence
Australia
About 2 months using the app
OneCommerce.io replied February 21, 2022

Hi Nick,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

October 18, 2022

It's a very nice application. Now I can add different languages ​​to my site. Customer service is outstanding! Thanks for everything Molly, you were great!

DiaLamp - Charming lights for you!
United Kingdom
About 2 months using the app
OneCommerce.io replied October 19, 2022

Hi Atakan,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

October 6, 2022

actually, i used many apps to translate my languages and currency in an easy way for customers finally I found this excellent app which is very good translator and has an epic staff

BahrainSpark
Bahrain
About 2 months using the app
OneCommerce.io replied October 10, 2022

Hi SAAD,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

November 16, 2022

Great customer service. Ms. Dory was a really kind and patient person and helped me with everything.

Findandbuys
United States
About 2 months using the app
OneCommerce.io replied November 17, 2022

Hi Brianna,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

July 19, 2022

Ayden did a perfect job for me he helped me very much and the setup was no problem with his advice. i am happy that i choce Transcy

Vameria
Germany
About 2 months using the app
September 30, 2022

Great staff! Very helpful and competent in resolving issues. Had to manually adjust some translations but otherwise a very good app.

Casket Depot Vancouver
Canada
About 2 months using the app
OneCommerce.io replied October 3, 2022

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

September 16, 2021

The service is very good, step by step to help me learn. I have never used such a thoughtful free software, I would recommend it to my friends

zamuders
United States
About 2 months using the app
OneCommerce.io replied September 16, 2021

Hi 张志勇,

Here's Michael from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Michael
Transcy - Translate Language and Convert Currency

January 6, 2022

The quality and service of the product is very good, any difficulties when I use the product are handled as quickly as possible.

amoandco
United States
About 2 months using the app
OneCommerce.io replied January 7, 2022

Hi Son,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency