Transcy: AI Language Translate , 5,661 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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This translation app is highly praised for its ability to translate all 3rd party apps, enhancing the international shopping experience. Its user-friendly interface, unique features like DeepL integration, and automatic content checking streamline the translation process. Merchants appreciate the app's accurate automatic translations and customizable features, which have reportedly boosted market size and revenue. The app's customer service is consistently recognized for its knowledge, responsiveness, and availability, even during night hours.
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Top App, Übersetzung ist super und der Kundenservice ist einzigartig. Mir wurde sofort geholfen. Kann ich nur weiterempfehlen!!
Hi Sahin,
This is Enzo from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Enzo
Transcy by OneCommerce
Great app, and a great support team, and it's easy to use. I'm loving it so far. Keep up the good work guys!
Hi Abderrahmane,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
Currently have a month experience using this app, so far so good. I am a quadrilingual speaker, so I can translate them pretty much everything by myself. Pros: - Their customer support is always online even on holiday (1/1/2021), which is very impressive. They fixed my difficult problem in just few hours (I was expecting couple days due to off business days). - Great interface! The most unique feature is that one single button can allow customer choose both languages and currency. Cons:
- I wish their app and interface can load little bit faster haha. I am kind of impatient person.
- Hopefully have more currency available. They are currently don't have NTD, which is for Taiwan.
- Your website will be look nicer if you know a bit on HTML code to customize the font in their app. Otherwise, you can just use their default font style.
Hi there,
I'm Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review as well as feedback.
We hope you have a good experience with our support team and Transcy app. Also, we will note your point and improve it in the better way for future update.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Neil
Transcy - Translate Language and Convert Currency
Was pretty amazing. Just made the app active and was contacted by support if I needed help with optimization of location and such. Done in a few minutes. Was very helpful and knowledgeable.
Hi Christian,
I'm Justin from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Justin
Transcy by OneCommerce
This app helped my store! Grace was helpful guiding me through installing it. I recommend this app for internationally friendly navigation.
Hi Shouq,
Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Timothy
Transcy - Translate Language and Convert Currency
Merci John pour ton aide, réponse très rapide, fiable et surtout aimable je vous recommande cette app
The app seems to perform well, does what it promises! Many thank you's go out for the instant support received from Nancy :)
Hi Mark,
This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Diego
Transcy - Translate Language and Convert Currency
The customer service of these guys is out of the world :))) I can't believe I am saying it really. Flora and Arian they did an amazing job helping me.
Purely amazing. They did everything asked them to do, so their app translate button its matching my website theme.
It's the first time I see so much implication in client support.
All of this with the free version, but now I am thinking already to make an upgrade.
They are smart, and they made me a new client, but they fully deserve it.
Totally worth it!
Hi Victor,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
perfect， Very easy to use, molly helped me quickly after just installing the plugin she helped me with all my needs and functions
Hi there,
This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy by OneCommerce
fantastic support.
I was very good advised by lisa. a quick answer and also a quick help. would like to give more stars :) . thank u lisa
regards
Hi there,
I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Anna
Transcy - Translate Language and Convert Currency