Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,873)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

November 9, 2022

This app is a game changer! It brings your conversion up like crazy if you have a couple of audiences with different languages.

simplifryco
United States
2 months using the app
OneCommerce.io replied November 9, 2022

Hi Mira,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

May 3, 2022

I was searching for a translation and currency switching plugins, it's so great to find an option that has both. It's exactly what I needed. The setup was easy and the customer support replied very quickly. Thanks for the help Zenny.

tohardesign
Israel
About 2 months using the app
OneCommerce.io replied May 5, 2022

Hi Tohar,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

June 16, 2021

This is a great multi currency converter and language translation app. Muffin from support helped me add the switcher onto my menu and is very helpful. Recommended!

nookwish.shop
Singapore
About 2 months using the app
OneCommerce.io replied June 16, 2021

Hi Aloysius,

This is Barrett from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Barrett
Transcy - Translate Language and Convert Currency

November 15, 2022

The best service I have ever received when installing an app. Shen guided me all the way from A - Z for 2 webshops! Thank you very much.

LauraZeeuwen
Netherlands
About 2 months using the app
OneCommerce.io replied November 16, 2022

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

January 11, 2022

I believe that the application is recommendable and fulfills a function. In addition, there is a very helpful staff that responds at all times.

hatcapmax
Poland
About 2 months using the app
OneCommerce.io replied January 11, 2022

Hi Grzegorz,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 10, 2021

So far I like the app and the customer service has helped me out, thanks I appreciate it and hope the app brings business

Staxx & Packz
United States
About 2 months using the app
OneCommerce.io replied August 11, 2021

Hi Jeramie,

Here's Griffith from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Griffith
Transcy - Translate Language and Convert Currency

February 7, 2022

Customer service is working 24/7 that really amazing!
They helped me with the problem in a couple of minutes!

viennouis
Canada
About 2 months using the app
OneCommerce.io replied February 8, 2022

Hi Polina,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

February 4, 2021

thanks to muffin I was able to solve a blemish in my store very quickly. She was attentive and pointed out the error to me and solved it immediately. Thanks again

LEONARDO PARFUMS
Germany
About 2 months using the app
OneCommerce.io replied February 4, 2021

Hi there,

This is Nolan from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Nolan
Transcy - Translate Language and Convert Currency

April 4, 2022

This is the application to have on your store. Very good support service. I am glad to be able to use it on my store.

clockdeco
Canada
About 2 months using the app
OneCommerce.io replied April 6, 2022

Hi Sulair,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Edited September 4, 2021

I used this app to help me to translate the language of my page. The staff are really helpful and fast responding.

FPICKS
Saudi Arabia
About 2 months using the app
OneCommerce.io replied September 6, 2021

Hi Abdulkareem,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency