Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

January 10, 2022

Easy to use and first class support! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ The pricing is unbeaten. Would recommend this to every shop owners who wants to expand the sales field.

PURISH
Germany
About 2 months using the app
OneCommerce.io replied January 10, 2022

Hi Lucas,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

August 13, 2021

我在翻译的过程中出现了图片被压缩,而且我无法解决这个问题。联系了客服姐姐以后,非常迅速与我取得了联系,解决了这个问题。客服的态度,处理问题的速度都很棒,非常推荐这款软件给大家使用,希望这款软件以后越做越好,能够给大家更多人性化的服务

YIROO
China
About 2 months using the app
OneCommerce.io replied August 16, 2021

Hi Jianping,

This is Harvey from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harvey
Transcy - Translate Language and Convert Currency

October 2, 2020

I have tried other translation apps, but Transcy is really great.
very customizable. Price-performance ratio is great.
And the best of all is the support from Petey.
After installation, he writes to you and helps you with all the settings and tests them with you. He solves problems immediately.
He answers every question you have. You feel really well advised.
He takes a lot of time for you and your problems.
I can recommend the app and the support from Petey with a clear conscience.

Diamania
Spain
About 2 months using the app
OneCommerce.io replied October 12, 2020

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

August 31, 2022

Eloise assisted me with setting up my store with languages and currencies. She was absolutely amazing and a great help! She was delightful to communicate with and very efficient. I recommend this app as it is very worth it and comes with great assistance and support !

EasyBlend
Australia
About 2 months using the app
May 25, 2022

good service, very helpful ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

OSER
Hong Kong SAR
About 2 months using the app
OneCommerce.io replied May 30, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

November 15, 2022

Perfects app and amazing and fast support. In one day 5 languages was set with Transcy support!!! Recommending

FEN papildai sportui
Lithuania
About 2 months using the app
OneCommerce.io replied November 16, 2022

Hi Karolis,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

August 11, 2022

This app works really well and fast, also customer support is amazing. Very helpful and quick. The translation was super helpful

essentics
Germany
About 2 months using the app
May 30, 2021

It's a great app that will help you to set up your store for international sells. At the moment it's a great way to not stress about this whole process. It helped me a lot.

EWA facial-care
Argentina
About 2 months using the app
OneCommerce.io replied June 1, 2021

Hi Kurt,

This is Enda from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enda
Transcy - Translate Language and Convert Currency

July 15, 2022

Great customer service, easy to use app. Thank you for your help today, I have tried different other apps but this was the friendliest :)

pagne_dk
Denmark
About 2 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited February 14, 2021

It has the most dedicated customer service I ever encountered, really. Andy was great, and the service is really good too.

KUNDE COLLECTION™
Mexico
About 2 months using the app
OneCommerce.io replied February 14, 2021

Hi there,

This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Transcy - Translate Language and Convert Currency