Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

November 13, 2021

I used this app to help me do business, I really like how it
does y .It would be nice if it did z better.

Bluestone Bestproduct
China
About 2 months using the app
OneCommerce.io replied November 16, 2021

Hi 曹人杰,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

January 9, 2023

I really appreciate all help I received from this out def a 10 out of 10. Thank you so much. I will continue to use this app for times to come and recommend to my friends and peers

Minutiae
United States
About 2 months using the app
OneCommerce.io replied January 10, 2023

Hi Deyja,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

January 13, 2022

It's a perfect response that's
There's no app that's more perfect than this.
If there is a problem, solve it within a few minutes.
An employee named Flora is perfect.

082plus
Japan
About 2 months using the app
OneCommerce.io replied January 14, 2022

Hi 智源 金,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

June 19, 2022

I used this app to provide service to Spanish speaking customers internationally. The person who helped me did a very good job of explaining things and keeping it simple to understand.

abrowntrade750
United States
About 2 months using the app
OneCommerce.io replied June 21, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

February 12, 2023

Der Kundensupport ist sehr hilfreich!
Die App ist auch sehr gut da sie simpel gestaltelt einfach zu bedienen und Gratis sein kann.

Phoney
Germany
About 2 months using the app
OneCommerce.io replied February 14, 2023

Hi Emirkan,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

September 7, 2022

I tried many apps to translate my site but none of them comes close to this one. This is the perfect app, very easy to use and very powerful, you can also switch images depending on the country... Do not hesitate to ask for help, they helped me on each step with screen shot and arrows for each request I had. I highly recommand this app

Apolline Paris
France
About 2 months using the app
October 3, 2022

Shen helped set it up on the trial version. I may want to go and edit things later once I know what I want

LETTERCUT
Canada
About 2 months using the app
OneCommerce.io replied October 5, 2022

Hi Brian,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

July 26, 2023

after trying many translation apps, i finally find this app and it's perfect for multilingual websites like mine. it translates the whole website automatically with the option to edit translations manually. also, great support team. they reply and solve issues instantly.

umiflora
Israel
About 2 months using the app
OneCommerce.io replied August 1, 2023

Hi Haya,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

Edited February 16, 2023

Immediately had a a support agent (Vani) pop up to guide us through the process - extremely helpful and informative.
would be cool if the actual translation loaded little bit quicker but so far so good.

Sexy Emporium
United Kingdom
About 2 months using the app
OneCommerce.io replied February 22, 2023

Hi Daniel,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

January 20, 2023

The best translation app on the shopify app store it has all you need and the customer service is fast and great i do recommend

Astarfly Shoes
Belgium
About 2 months using the app
OneCommerce.io replied January 26, 2023

Hi Racem,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce