Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

November 27, 2022

Was pretty amazing. Just made the app active and was contacted by support if I needed help with optimization of location and such. Done in a few minutes. Was very helpful and knowledgeable.

The Karma Factory
Hungary
About 2 months using the app
OneCommerce.io replied November 29, 2022

Hi Christian,

I'm Justin from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Justin
Transcy by OneCommerce

February 7, 2022

This app helped my store! Grace was helpful guiding me through installing it. I recommend this app for internationally friendly navigation.

Rebase
Kuwait
About 2 months using the app
OneCommerce.io replied February 8, 2022

Hi Shouq,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

August 14, 2022

Merci John pour ton aide, réponse très rapide, fiable et surtout aimable je vous recommande cette app

MyPetssWorld
France
About 2 months using the app
February 14, 2022

The app seems to perform well, does what it promises! Many thank you's go out for the instant support received from Nancy :)

PALMA Hot Chocolate Co.
Hungary
About 2 months using the app
OneCommerce.io replied February 15, 2022

Hi Mark,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

January 30, 2021

fantastic support.
I was very good advised by lisa. a quick answer and also a quick help. would like to give more stars :) . thank u lisa
regards

Palworld
Austria
About 2 months using the app
OneCommerce.io replied January 31, 2021

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

October 14, 2022

perfect, Very easy to use, molly helped me quickly after just installing the plugin she helped me with all my needs and functions

Skuterzone
Spain
About 2 months using the app
OneCommerce.io replied October 18, 2022

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

July 12, 2022

great app for translation using AI, support is more than I expected, fast and reliable and they helped me to quickly setup the app on my online store.

vitaminc
Israel
About 2 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

May 29, 2023

I had a great experience with Flora from their customer service. She was very helpful and professional and fast to solve my inquiries. She answered all my questions clearly and politely and gave me useful advice. I appreciate her dedication and kindness. I would recommend Flora and their company to anyone who needs their services.

SmartSellz
Denmark
About 2 months using the app
OneCommerce.io replied June 1, 2023

Hi Dipanjan,

I'm Justin from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Justin
Transcy by OneCommerce

January 10, 2022

Easy to set up. I had a problem with my translation and the support was very friendly and helpful - solved the problem fast!

GADGETTO Products
Germany
About 2 months using the app
OneCommerce.io replied January 10, 2022

Hi Gadgetto,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

Edited March 28, 2023

The customer service of these guys is out of the world :))) I can't believe I am saying it really. Flora and Arian they did an amazing job helping me.
Purely amazing. They did everything asked them to do, so their app translate button its matching my website theme.
It's the first time I see so much implication in client support.
All of this with the free version, but now I am thinking already to make an upgrade.
They are smart, and they made me a new client, but they fully deserve it.
Totally worth it!

Zaligen Dieren
Netherlands
About 2 months using the app
OneCommerce.io replied April 4, 2023

Hi Victor,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce