Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,875)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

May 30, 2021

It's a great app that will help you to set up your store for international sells. At the moment it's a great way to not stress about this whole process. It helped me a lot.

EWA facial-care
Argentina
About 2 months using the app
OneCommerce.io replied June 1, 2021

Hi Kurt,

This is Enda from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enda
Transcy - Translate Language and Convert Currency

July 15, 2022

Great customer service, easy to use app. Thank you for your help today, I have tried different other apps but this was the friendliest :)

pagne_dk
Denmark
About 2 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited February 14, 2021

It has the most dedicated customer service I ever encountered, really. Andy was great, and the service is really good too.

KUNDE COLLECTION™
Mexico
About 2 months using the app
OneCommerce.io replied February 14, 2021

Hi there,

This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Transcy - Translate Language and Convert Currency

May 22, 2021

Its great. I like the UX. its very neat and works well. The customer support feature with the chat logs is also great. Thanks.

piececo media
United States
About 2 months using the app
OneCommerce.io replied May 24, 2021

Hi Piececo,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

November 22, 2022

I love it! I think it s great and it helped me so much with my bussines! Everyone needs this app !!!!!

Timeea Boutique
Romania
About 2 months using the app
OneCommerce.io replied November 24, 2022

Hi Timeea,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

June 15, 2023

Very neat, simple but effective app with good instant support. Bo from the support team was very fast and nice!

The Shades Europe
Finland
About 2 months using the app
OneCommerce.io replied June 20, 2023

Hi Mikke,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

January 23, 2023

Great staff. Helped me set up the app and get it up and running on my shopify store. Giving my customers different translations.

kingdomhairshop
United States
About 2 months using the app
OneCommerce.io replied January 27, 2023

Hi Brandon,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

October 18, 2021

Top App! Funktioniert super.
Kundensupport ist auch mega freundlich und hat mir bei allen Problemen geholfen!

thesunsetlamp™
Germany
About 2 months using the app
OneCommerce.io replied October 19, 2021

Hi Patrick,

Here's Jocasta from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Transcy - Translate Language and Convert Currency

April 18, 2021

Perfect app and in real-time customer service the same minute I added the app on my store. Very professional!

Lafleur d'Olive
Canada
About 2 months using the app
OneCommerce.io replied April 19, 2021

Hi there,

I'm Linda from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Linda
Transcy - Translate Language and Convert Currency

June 11, 2022

I installed this app and just immediately after that John from customer support helped me with a proper installation, everything works just fine with no issues! highly recommend.

NeckChamp
United Kingdom
About 2 months using the app
OneCommerce.io replied June 13, 2022

Hi Artem,

Here's Scott. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy - Translate Language and Convert Currency