Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,915)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

March 15, 2022

The best translation app on the market and super quick customer service. Tailor guided me through the steps and its all good!

Handyfloor
Netherlands
About 2 months using the app
OneCommerce.io replied March 16, 2022

Hi Dani,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

March 19, 2022

The support team is very responsive and responds to issues in a timely manner! They helped me with translating my page!

My Bold Kitchen
United States
About 2 months using the app
OneCommerce.io replied March 21, 2022

Hi Agustin,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

December 19, 2021

Great App experience, The Assistant was Super, thanks for your help. I would recommend this app to anyone expanding their site.

Allcitygroups
United States
About 2 months using the app
OneCommerce.io replied December 20, 2021

Hi Wale,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

August 23, 2022

This app is easy to use and managed to translate my whole website (including third party apps). Customer service was outstanding (I dealt with Mr. Lee): they are quick and great at what they do. Mr. Lee was even able to log into my website and make some changes himself to make it easier for me.

Aleah's Boutique
Canada
About 2 months using the app
October 20, 2020

Transcy est vraiment au top et le SAV est parfait vraiment réactif !
repond aux demandes et exécute rapidement !

OctoPush
France
About 2 months using the app
OneCommerce.io replied October 20, 2020

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

February 18, 2022

WOW. The customer service is like no other. Once you download the app you'll receive a message asking if you need any help. Molly sent me a message and walked me through on how to use the app and helped me fix an issue I was having. Thank you so much Molly and Transcy

Doctora Maria Garcia Lahens
United States
About 2 months using the app
OneCommerce.io replied February 21, 2022

Hi Maria,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

January 6, 2023

perfect app and perfect design i love the support ! help you in everything and try to to your best on your website ! 5 stars from me ! im from brazil ! :)

Descontfy
Brazil
About 2 months using the app
OneCommerce.io replied January 9, 2023

Hi Pierre,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

July 20, 2022

It's a very interesting and professional app. I'm glad finally chose it, it solves the language and currency conversion problem perfectly, the customer service is very professional, warm, kind and supper good.

WOWART
China
About 2 months using the app
July 26, 2022

Charlotte and the team do an exceptional job helping to setup app and ensure any questions are answered. Highly recommended.

Go Good
New Zealand
About 2 months using the app
February 18, 2022

Great Service! and Great design! Clean and Easy to use. I highly recommend this app for you need to have multiple language options for all of your customers. Well done!!

Taiwan Go!
United States
About 2 months using the app
OneCommerce.io replied February 21, 2022

Hi Chris,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency