Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,877)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities, including content from third-party apps and high-quality DeepL integration. The intuitive interface integrates seamlessly with Shopify, simplifying translation management and automating content checks, which saves time. Merchants also commend the app for supporting multiple languages and currencies, helping stores expand into international markets efficiently.

February 18, 2022

Awesome, the staff is super patient, so touched, thank you.This app is also very helpful to me, I hope it can help me bring more sales.

Tea For Fun
China
About 2 months using the app
OneCommerce.io replied February 21, 2022

Hi there,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

March 31, 2021

Great app, and better customer service. It changes the prices instantly and translates the site to other languages.

La hormiga Personaliza
Mexico
About 2 months using the app
OneCommerce.io replied April 1, 2021

Hi Jorge,

I'm Jacob from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Jacob
Transcy - Translate Language and Convert Currency

May 14, 2021

Good translate app, worth the money, and really good support from the devolover of the app, recomend it

EMIL STÅL
Sweden
About 2 months using the app
OneCommerce.io replied May 17, 2021

Hi Emil,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency

April 27, 2021

Esta aplicación funciona perfectamente. Si tienes algún problema tienen un muy buen equipo de atención al cliente que responde casi inmediatamente para solucionarlo. Muy satisfecho!

Urban Mood Co.
Spain
About 2 months using the app
OneCommerce.io replied April 27, 2021

Hi there,

I'm Davies from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Davies
Transcy - Translate Language and Convert Currency

Edited February 28, 2023

Very helpful, thanks again Harwin and Serenaa for your attention and reliable help.
You fixed my trouble.
Thanks.
Today I've asked for the support help again in a complicated manner, but Tee and Annie were amazing.
It took a long time and much research to fix the issue, but they have been of an exemplary attention and professionalism for helping me fix it.
Thank you ladies, thank you very much

kakolashop
France
About 2 months using the app
OneCommerce.io replied February 14, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

March 5, 2022

There is someone who will help you understand and use the app. I didn't have to spend hours trying to figure things out. I let them do and "bam" it was done. Great Services

Nghia Nippers Corporation
United States
About 2 months using the app
OneCommerce.io replied March 6, 2022

Hi there,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

August 15, 2022

Jai utilise lappli pour traduire mon site et le tavail a ete respecté, jattends de voir la suite ! r

NESSMY
France
About 2 months using the app
January 27, 2021

Outstanding Support. Petey from Fireapps perfectly helped me out with my problems. The app does a great job for the multilanguage of my shop.

LEROSECOSMETIC
Germany
About 2 months using the app
OneCommerce.io replied January 27, 2021

Hi there,

Here's John from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
John
Transcy - Translate Language and Convert Currency

October 15, 2022

its perfect and easy to use, thx for Dante he helped a lot, Im wondering if u can make the app more convenient for new users.

jellybest
Sweden
About 2 months using the app
OneCommerce.io replied October 18, 2022

Hi Mazen,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

November 18, 2022

Super schneller und von der Qualität sehr guter Service und Support! Molly war direkt zu Stelle und hat uns sehr geholfen

geek.openworld.de
Germany
About 2 months using the app
OneCommerce.io replied November 21, 2022

Hi Vincent,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce