Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,877)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities, including content from third-party apps and high-quality DeepL integration. The intuitive interface integrates seamlessly with Shopify, simplifying translation management and automating content checks, which saves time. Merchants also commend the app for supporting multiple languages and currencies, helping stores expand into international markets efficiently.

August 6, 2022

Great app. Has great customer service (In my instance her name was Rosa and she was super polite) and a lot of helpful functions. Currency conversion works completely fine.

Sneakers Station Com
Ukraine
About 2 months using the app
January 2, 2023

Customer service was very helpful and patient with troubleshooting to get my store set up and the products partially translated based on the maximum number provided in my selected plan. I'm still exploring the app and different options but wanted to leave feedback now per customer services request.

VacationGrabs
United States
About 2 months using the app
OneCommerce.io replied January 3, 2023

Hi Tonya,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

January 31, 2022

I opened an online shop and turned to this application to help me translate and put the currency I needed. The consultant was able to make the changes for me so that my shop was ready with the language and currencies I wanted. Thank you for your efforts

Kateauty
France
About 1 month using the app
OneCommerce.io replied February 1, 2022

Hi Kate,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

July 26, 2021

Jane helped me so much by helping setting up the translation. Transcy is very easy to use and saves a LOT of time. However, I had some difficulties translating some of the pages and the menu. But Jane did awesome work!

Reset Box
Belgium
About 1 month using the app
OneCommerce.io replied July 26, 2021

Hi Marc,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

December 24, 2020

I love this app and the customer service is just the best. Jennifer was incredibly helpful and went above and beyond to solve my problem.

Nathalie Marie Skin
United States
About 1 month using the app
OneCommerce.io replied December 24, 2020

Hi there,

This is Flynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Flynn
Transcy - Translate Language and Convert Currency

September 20, 2021

I'm using this app to translate English to 5 diff languages and it has been helping our business. When I contacted the admin for some help, they helped me out within some minutes. This app is a game-changer.

Betshias
Italy
About 1 month using the app
OneCommerce.io replied September 22, 2021

Hi Oluwabukola,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

November 29, 2022

Super application, facile à utiliser et l'assistance et super réactive et très aimable, et prend bien le temps de nous aider, je recommande

el-mundo-de-los-ninos
Spain
About 1 month using the app
OneCommerce.io replied November 30, 2022

Hi Geoffrey,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

September 18, 2021

Great app does everything i needed for my online shop. Great support service! I had an issue concerning the AUD format showing on my products and the support went above and beyond to rectify the problem promptly.

Donna's Divine Herbals
Australia
About 1 month using the app
OneCommerce.io replied September 20, 2021

Hi Kim,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

February 16, 2021

really good support! Lisa helped me by configurating the app in my store. I recommend this app for all the users!

VALQ STORE
Portugal
About 1 month using the app
OneCommerce.io replied February 17, 2021

Hi there,

Here's James from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Transcy - Translate Language and Convert Currency

August 7, 2022

Just install this app and customer service was absolutely great, they handled everything so nice and smooth.

Decora House
Finland
About 1 month using the app