Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,884)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for supporting multiple languages and currencies, crucial for international e-commerce stores. It excels in translating third-party apps and integrates seamlessly with Shopify, offering both automatic and manual translation options, including a preference for DeepL over Google Translate. The customer support is particularly praised for being responsive and skilled in handling technical issues like custom code adjustments, enhancing overall merchant satisfaction.

August 8, 2022

Thank you so much for this app. From the start to finish, the whole experience is smooth and easy. The customer service is hands-on! The best I saw on Shopify apps. Tee and the technical team are so helpful. Thank you so much.

Viral on TikTok shop
Canada
About 1 month using the app
December 29, 2021

Jane, the service attitude is very good, very serious and responsible for the work, very timely and patiently answering questions, and helping to solve all the difficulties encountered

Vaydeer
China
About 1 month using the app
OneCommerce.io replied December 30, 2021

Hi Zhangfeng,

My name's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

June 18, 2021

Service au top, très réactif. Sont là pour nous aider aux mieux !
Traduit super bien les langues que l'ont demande

Nygcat, la boutique pour chat !
Belgium
About 1 month using the app
OneCommerce.io replied June 20, 2021

Hi Mathieu,

I'm Erica from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Erica
Transcy - Translate Language and Convert Currency

May 24, 2022

Amazing app, covers all needs, with great customer service team
....................................

LYDICCA
Türkiye
About 1 month using the app
OneCommerce.io replied May 26, 2022

Hi Nur,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

November 22, 2022

Helped by neville a really nice guy! He really helped me good and did find the problem within seconds

Yogi Essentials
Netherlands
About 1 month using the app
OneCommerce.io replied November 24, 2022

Hi Yogi,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

December 16, 2022

Amazing, took a few seconds for our problem to get fixed and resolved. 10/10

.

ivsy
Sweden
About 1 month using the app
OneCommerce.io replied December 20, 2022

Hi Ivsy,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

June 6, 2022

Estamos empezando y la atención al cliente es de 10! Y la plataforma muy intuitiva y fácil de utilizar incluso poder modificar el diseño del botón y mucho más.

ONZS
Spain
About 1 month using the app
OneCommerce.io replied June 8, 2022

Hi Andreu,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

November 20, 2022

I've been using this app for a while now to change the currencies on website.
To be honest the app is perfect and support is even better.
Fast replies and fast problem solving.
Straight to the point - 5/5 stars.

nonstopbeats
Poland
About 1 month using the app
OneCommerce.io replied November 21, 2022

Hi Franciszek,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

April 9, 2022

very easy to use and very good live service with immediate response. we love the transcy translate app

stylr
Belgium
About 1 month using the app
OneCommerce.io replied April 16, 2022

Hi Axl,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

July 18, 2021

This is a very nice and easy-to-use app. Excellent design for the currency converter. Highly recommended.

Galaxone
Singapore
About 1 month using the app
OneCommerce.io replied July 19, 2021

Hi there,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency