Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,884)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for supporting multiple languages and currencies, crucial for international e-commerce stores. It excels in translating third-party apps and integrates seamlessly with Shopify, offering both automatic and manual translation options, including a preference for DeepL over Google Translate. The customer support is particularly praised for being responsive and skilled in handling technical issues like custom code adjustments, enhancing overall merchant satisfaction.

October 1, 2022

The 14 days free trial are very interesting.. The app is very helpful and practical in translation and at the same time currency...Everything is automatically translated in a second...even each buttons...I like it...no need to hire a expert translator.

ESSOEM
United Kingdom
About 1 month using the app
OneCommerce.io replied October 3, 2022

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

October 22, 2022

Amazing customer service. Amber helped me with all my questions and replied quickly. Highly recommend!

Lauviere
United States
About 1 month using the app
OneCommerce.io replied October 24, 2022

Hi there,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

December 1, 2021

using for one month approximately. so far so good. no major issues were found. customer service is really helpful and fast to respond.

SALTED LINE Europe / Sea Frogs Europe
Poland
About 1 month using the app
OneCommerce.io replied December 1, 2021

Hi SHYLO,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

June 10, 2022

Convenient app. Some difficulties with activation, more detailed and understandable instructions are needed.

UA-SOSanimals - everyone should have a house
Ukraine
About 1 month using the app
OneCommerce.io replied June 13, 2022

Hi Nataliia,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

January 4, 2022

awesome app, really easy to use and fast support. my shop currency switches fast and the location tracker is great so the cursomers always see the right currency

vendana Paris
Netherlands
About 1 month using the app
OneCommerce.io replied January 4, 2022

Hi Roan,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

June 18, 2021

they offer timely help. And resolve my problems. recommend. Thank u Seri for ur patience and help. Appreciated it.

Tikamazing
United States
About 1 month using the app
OneCommerce.io replied June 20, 2021

Hi lyo h,

I'm Fidelia from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Fidelia
Transcy - Translate Language and Convert Currency

January 7, 2022

Great app, exactly what I was looking for. Instead of having multiple apps for Language and Currency, this app will combine both functions smoothly in a significant way. Also, the customer support was terrific and very passionate. They did the customization and integrated the app with the theme. Very recommended Thank you

The Korean Fashion
Australia
About 1 month using the app
OneCommerce.io replied January 10, 2022

Hi Adnan,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

February 18, 2022

Great app with quick support and good help! They fixed my problem within a few minutes and the automatic translator works great!

BisousAmsterdam
Netherlands
About 1 month using the app
OneCommerce.io replied February 21, 2022

Hi Jordy,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

May 15, 2021

The automatic translation is very fast. Unfortunately, the free version cannot change the language according to the location of the visitor. I hope that the free version can enable this function.
Good service.
Other functions have not been used yet.

lonkoomparfum
China
About 1 month using the app
OneCommerce.io replied May 17, 2021

Hi wenjing,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

Unfortunately the function like you said "Automatic language detection" is not available on Free plan at the moment, it's just available on Paid plan. However, we will note your point and consider it for the future update.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

November 28, 2022

Bo from OneCommerce was very helpful and made the process so easy. The app is everything I needed and more!

HIGH PAW
Croatia
About 1 month using the app
OneCommerce.io replied November 30, 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce