Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

January 31, 2022

I had some problems trying to use the app in the free version, but the help chat with Andy was very helpful.

Sopht brand
Slovakia
Almost 3 years using the app
OneCommerce.io replied February 1, 2022

Hi Patricia,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

Edited July 15, 2020

great app! very easy to use and install. translates both the store and Pay by currency conversion good so all you need is to do is to install it, team gave us quick and good support for our customizations

Curls & Kinks Candles Co.
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

October 10, 2022

Best customer support I ever experienced. Beyond fast, and always come up with a pro-active solution.

Amplifier
Netherlands
About 1 month using the app
OneCommerce.io replied October 11, 2022

Hi Robert,

I'm Daisy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy by OneCommerce

February 23, 2022

Great plugin, especially since they also have an awesome live support. Helped me solve the installation. highly recommended.

OneHeroSuits
China
About 1 month using the app
OneCommerce.io replied February 24, 2022

Hi there,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

November 2, 2022

Excellent support team, very friendly and communicative. They helped me with my problem. I recommend them!

FaireRose
Germany
About 1 month using the app
OneCommerce.io replied November 4, 2022

Hi Eduard,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

July 1, 2020

This App is great. Now, my website has 5 languages available (and it could be more). It's so easy to use, especially for me who is a beginner ;) Moreover the support is very helpful and very kind . Congratulations!

Tidal Crave
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

July 13, 2020

I used this app to translate my page to bost selling. Excellent support and high recommended support team. Response Time was less than 10 min. Great! Thank you very much.

Rivermongo Clothing & Bridals
Vietnam
About 1 month using the app
OneCommerce.io replied July 13, 2020

Hi there,

I'm Anna from FireApps Customer Service Team, and I am so happy to see your review.

Should you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io.

Have a great week ahead.

Regards,
Anna

January 27, 2022

This is an amazing application, as soon as I installed it, they immediately wrote to me in the chat, and helped me set up the languages that I need, as well as the currency. The application is recommended for installation, many thanks to the team of this application!)

ILLEGAL-STICKERS
Russia
About 1 month using the app
OneCommerce.io replied January 28, 2022

Hi there,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

August 19, 2020

Very user-friendly and fast to set up,
Best of all same quality of customer support than Shopify! Will continue using and the pricing is fair.

Viola Powsky
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

August 19, 2020

Amazing team. they have solved all my doubts and integration problems quickly.
one of the best effective client service that I have found in many years.

Mari Murraz Jonison
Vietnam
About 1 month using the app
OneCommerce.io replied October 12, 2020

Hi there,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency