Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

December 16, 2022

Amazing, took a few seconds for our problem to get fixed and resolved. 10/10

.

ivsy
Sweden
About 1 month using the app
OneCommerce.io replied December 20, 2022

Hi Ivsy,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

June 6, 2022

Estamos empezando y la atención al cliente es de 10! Y la plataforma muy intuitiva y fácil de utilizar incluso poder modificar el diseño del botón y mucho más.

ONZS
Spain
About 1 month using the app
OneCommerce.io replied June 8, 2022

Hi Andreu,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

November 20, 2022

I've been using this app for a while now to change the currencies on website.
To be honest the app is perfect and support is even better.
Fast replies and fast problem solving.
Straight to the point - 5/5 stars.

nonstopbeats
Poland
About 1 month using the app
OneCommerce.io replied November 21, 2022

Hi Franciszek,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

April 9, 2022

very easy to use and very good live service with immediate response. we love the transcy translate app

stylr
Belgium
About 1 month using the app
OneCommerce.io replied April 16, 2022

Hi Axl,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

July 18, 2021

This is a very nice and easy-to-use app. Excellent design for the currency converter. Highly recommended.

Galaxone
Singapore
About 1 month using the app
OneCommerce.io replied July 19, 2021

Hi there,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency

December 19, 2022

非常棒,主动帮助我检查完善设置,服务很周到!每一步都进行详细的流程引导,给到了很多帮助!Excellent, proactive in helping me check and perfect my setup, great service! Detailed process guidance every step of the way and lots of help!

SeekHeart-Es
China
About 1 month using the app
OneCommerce.io replied December 20, 2022

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

October 6, 2022

Great app and superb service! Translates text and manages image translation at product level which is great. Thanks a lot!

Digiplanet
Portugal
About 1 month using the app
OneCommerce.io replied October 10, 2022

Hi Equipa,

I'm Daisy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy by OneCommerce

April 19, 2022

they are super friendly I spoke with 2 of Transcy members Dante and Jennifer they are so very helpful

Lettysbeautystore
United States
About 1 month using the app
OneCommerce.io replied April 26, 2022

Hi Letty,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

December 12, 2022

All the best regarding the service that Neville gave me! He was polite, warm welcomed me and that was really nice! Good conversation and fast responses! All the best!

All The Moments
Serbia
About 1 month using the app
OneCommerce.io replied December 15, 2022

Hi Aleksa,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

October 2, 2022

Shen helped a lot in trying to install and customize the app for me! She is very helpful and I enjoy the detailedness of the customer service. Thanks!

Rakuichi Rakuza
United States
About 1 month using the app
OneCommerce.io replied October 3, 2022

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce