Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

February 18, 2023

Incredibly quick response from support on a Saturday night. I received a lightning fast and very accurate response from Harwin

Zippo-Bulgaria
Bulgaria
About 1 month using the app
OneCommerce.io replied February 22, 2023

Hi Radoslav,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

June 21, 2022

John helps a lot. Thank you! It works wonderfully. Hope it works for our customers and brings them convenience.

Trixiedress
China
About 1 month using the app
OneCommerce.io replied June 27, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

February 19, 2022

I used this app is very fantastic I love it so much and I recommended it just try you will not lose any thing

Crystall-Jewelry
United Kingdom
About 1 month using the app
OneCommerce.io replied February 22, 2022

Hi Kareem,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

July 4, 2022

fantastic and super quick support.. love it. had some issues with previous installation but it the support team quickly responded, logged in our shop and fixed it within minutes

Hanfnah.com
Germany
About 1 month using the app
OneCommerce.io replied July 5, 2022

Hi Christian,

I'm Frederick. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Frederick
Transcy - Translate Language and Convert Currency

August 1, 2023

Very impressive plugin with tons of good functionalities that help to give the end-user a better user experience!

In addition, the support team is very helpful with both fast replies and great advice and help with any issue!

MyCoffeeCup
Germany
About 1 month using the app
OneCommerce.io replied August 3, 2023

Hi Noah,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

January 11, 2021

Muffin was very helpful. She helped me fix my currency converter because it wasn't working at first but she got it and the app did exactly what I needed it to do ! Thank-you!!!!

The Transcendent Soul Collection
United States
About 1 month using the app
OneCommerce.io replied January 11, 2021

Hi there,

I'm Azaria from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Azaria
Transcy - Translate Language and Convert Currency

October 18, 2023

Risposte istantanee e risoluzione dei problemi ancora più rapide, la migliore app di traduzione su Shopify.

TAY Paris
Italy
About 1 month using the app
OneCommerce.io replied October 24, 2023

Hi Nicholas,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Edited May 19, 2021

Great app, a lot of good tools, works very well and has an amazing Customer Service ! I recommend it a 100% !!!

Maison Pampas
Canada
About 1 month using the app
OneCommerce.io replied May 20, 2021

Hi Hugo,

Here's Smith from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Smith
Transcy - Translate Language and Convert Currency

Edited December 3, 2021

Jestem bardzo zadowolony z aplikacji i serwisu tej firmy ,mimo problemów wszystko się udało i działa prawidłowo.

COLORAT.STORE
Poland
About 1 month using the app
OneCommerce.io replied December 6, 2021

Hi there,

I'm Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Stephen
Transcy - Translate Language and Convert Currency

December 4, 2022

I was very pleased with the service, it was fast and very efficient.
I liked the transcy application because it is easy and the cost per month is not high

Kmiani
Switzerland
About 1 month using the app
OneCommerce.io replied December 5, 2022

Hi Cristina,

Here's Kelly from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce