Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

October 9, 2022

Super application !! support client au top !! j'aime bien car il nous aide a configurer l'appli !! sans doute la meilleur appli de traduction

Physio
France
About 1 month using the app
OneCommerce.io replied October 10, 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

August 4, 2022

Timely and professional customer service, very good app! The features are also good to solve my problems!

Heyupup
China
About 1 month using the app
February 22, 2022

Supporto live SUPER!
Rapidità, professionalità e competenza, consiglio vivamente l'app.
I costo del prodotto viene compensato dal supporto 24/24 e dalle funzionalità offerte.

WorkOnCustom
Italy
About 1 month using the app
OneCommerce.io replied February 23, 2022

Hi Giuseppe,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

Edited May 24, 2022

very good outstanding service by Flora
she;s smart and understand how to help very fast
and dont make you wait for next day she fix it on spot
thank you so much

STLESS
Jordan
About 1 month using the app
OneCommerce.io replied May 26, 2022

Hi there,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

June 28, 2021

I loved using this app and i dealt with jane whom I felt gave me above the call of duty support. jane was kind and caring and saw to my every need. She deserves a pat on the back or a bonus for showing extreme courtesy and being so helpful. As a customer I feel honoured to be served by her.

rons amazing deals
New Zealand
About 1 month using the app
OneCommerce.io replied June 28, 2021

Hi ronald,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

June 27, 2022

The best app I used so far to sell internationally. I have tried so many apps, but nothing matches Tanscy. You basically get everything in one dashboard. I would also mention that their customer service is incredibly good, especially Daisy helped me with everything I needed. I would highly recommend this app.

Lasticzshop
Canada
About 1 month using the app
OneCommerce.io replied July 4, 2022

Hi Fawad,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

November 10, 2021

I couldn't write proper sentences because I was not good at English, but the customer service response ability was very good. I am so happy that the unresolved functions are resolved at once, and I have a desire to use the Transcy app more. I love you

DubiShop
South Korea
About 1 month using the app
OneCommerce.io replied November 16, 2021

Hi 민준 김,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

July 7, 2021

Great customer support...efficient and friendly! Very easy to install and very user-friendly app...Will recommend it!

RAQUEL BULLE
Australia
About 1 month using the app
OneCommerce.io replied July 7, 2021

Hi Raquel,

I'm Shanley from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Shanley
Transcy - Translate Language and Convert Currency

December 24, 2021

Extremely helpful real-time chat support. I'd recommend it in your shopify store. This app is also user friendly.

LaLai - Welcome to visit us
Hong Kong SAR
About 1 month using the app
OneCommerce.io replied December 26, 2021

Hi Ho,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

December 16, 2021

Great App, the best translation app which include every thing , even it will translate the reviews.... Also great customer support.

XMETA
Sweden
About 1 month using the app
OneCommerce.io replied December 17, 2021

Hi Mohammad,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency