Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,894)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

Edited October 14, 2021

It was very kind and quick to respond, which was helpful!
Very good app and staff!!
Thanks to that, it seems that we can create a sales channel overseas.

AutoExe store
Japan
21 days using the app
OneCommerce.io replied October 18, 2021

Hi 松井敦子,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

February 4, 2021

Muy buena atención al cliente y facil de usar. es muy practica para las personas que no sabemos mucho sobre codigos, la recomiendo ampliamente para vender en otrso paises ya que tambien puede cambiar la moneda.

M2Mbeauty
Mexico
21 days using the app
OneCommerce.io replied February 4, 2021

Hi there,

Here's Orborne from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Orborne
Transcy - Translate Language and Convert Currency

April 23, 2021

I downloaded the app to make my e-commerce international. I immediately appreciated the features and the ease of implementation, but my biggest compliments go to the support that in 1 day integrated the app into my theme, in the position and mode I requested.

Fusaro Antonio dal 1893
Italy
21 days using the app
OneCommerce.io replied April 26, 2021

Hi Gaetano,

I'm Barbara from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Barbara
Transcy - Translate Language and Convert Currency

June 2, 2021

Instant support chat when i just set up the app which is fabulous. and thanks Jane for helping during the setup

Appaso Official
United States
21 days using the app
OneCommerce.io replied June 2, 2021

Hi Xiao,

I'm Helga from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Helga
Transcy - Translate Language and Convert Currency

November 4, 2023

this app is gold! the customer support has been amazing, they went into my store fixed everything as i wanted :)

LaCitee
Canada
20 days using the app
OneCommerce.io replied November 7, 2023

Hi Rachad,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

August 15, 2022

HO UTILIZZATO QUESTA APP PER TRADURRE IL MIO STORE IN 5 LINGUE ED AGGIUNGERE DIVERSE VALUTE. SON STATO SUBITO CONTATTATO DA PAULINE DELL'ASSISTENZA CHE ALLE 00:30 DI NOTTE (INCREDIBILE, FANTASTICO) E' ENTRATA NELLO STORE E ME L'HA CONFIGURATO LEI IN PRIMA PERSONA!!! SERVIZIO SPETTACOLARE!!! CONSIGLIATISSIMO!!!

Mimi Fashion Store
Italy
21 days using the app
May 24, 2022

numero uno, velocissima ed ha risolto i problemi che avevo. Spero che siano tutte cosi all'interno di quell'azienda

DOMRICH
Italy
21 days using the app
OneCommerce.io replied May 26, 2022

Hi DOMENICO,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

November 22, 2022

Perfect they support team help me a lot with my questions and helped solve my problem i recommend this app.

printfarm
Brazil
21 days using the app
OneCommerce.io replied November 24, 2022

Hi Daniel,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

February 11, 2021

Perfect app for beginners like me ;) Lisa helped me to install the currency and languages ! thanks for the support and I hope it will make more conversions for my site ;)

RKI Concept
France
21 days using the app
OneCommerce.io replied February 11, 2021

Hi there,

Here's Cadie from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Cadie
Transcy - Translate Language and Convert Currency

September 2, 2022

Het soms wat moeilijk om de juiste instellingen te vinden. Maar de chat functie is super handig en je krijgt altijd meteen hulp.

Softdogsurf
Belgium
Over 1 year using the app