Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

May 21, 2021

It would be great if there were five languages free so we could make more money to upgrade to a price package.

No Bull Health and Fitness
United States
About 1 year using the app
OneCommerce.io replied May 24, 2021

Hi there,

This is Elisa from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you for your review as well as feedback.

For free plan, although you can add only one target language to translate, we offer more highlighted features such as edit translation, customize switcher style, convert up to 167 target currency or Auto Switch Currency by location, etc,... Especially, we allow users to test out all Premium functions in 7 days for FREE on Transcy.

As you're having an active with my colleague, please let them know if you need further support.

Looking forward to hearing from you soon.

Best Regards
Elisa

January 28, 2022

The customer service is one of if not the best i've seen. Very friendly and ready to help.They recognize problems with your store by themselves and ask to fix them.

Krovve
Germany
14 days using the app
OneCommerce.io replied January 29, 2022

Hi Mahal,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

July 25, 2023

Support managed by Harwin. Quick and precise! Exactly the kind of support you are looking for when doing adjustments.

Alphard Golf EU
Spain
14 days using the app
OneCommerce.io replied July 27, 2023

Hi Alex,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

April 1, 2022

Customer service immediately helped me solve the problem, very professional and good customer service support

Alshe5
United Arab Emirates
14 days using the app
OneCommerce.io replied April 4, 2022

Hi Mohammed,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

February 14, 2023

you can set it up very easily and it appears right away. the customer support is AA+ amazing assist. you have to try it if you wanna go global

petsytoy
Canada
14 days using the app
OneCommerce.io replied February 14, 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

October 14, 2022

IT is very good and had best supports..yeah and again i have to type there something stupid because

Aero Pet's™️
Bulgaria
14 days using the app
OneCommerce.io replied October 18, 2022

Hi Eren,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

February 9, 2023

Great App! Excellent customer service! I had some questions about setting up the app. The customer service team did a fantastic job. Quick responses with clear instructions and guidance made this a five star experience.

Spear Gods
United States
14 days using the app
OneCommerce.io replied February 10, 2023

Hi there,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

June 21, 2022

really easy and quick install not bad at all and daisy was happy to assist me with my problems. nice 1

petrockingbed
Australia
14 days using the app
OneCommerce.io replied June 22, 2022

Hi Darcy,

Here's Scott. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy - Translate Language and Convert Currency

July 21, 2022

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El Dorado Aroma
France
14 days using the app
April 17, 2022

Voy iniciando con la aplicación pero la atención ha sido increíble, rápida y muy sencilla de entender, me ayudaron a configurar correctamente mi tienda en menos de 5 minutos.

Premium Stock
Mexico
14 days using the app
OneCommerce.io replied April 18, 2022

Hi Francisco,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency