Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,900)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

November 28, 2021

جيد كبداية لم تتم التجربة الكاملة .................................................................................................................................

Electroone
Saudi Arabia
7 days using the app
OneCommerce.io replied November 30, 2021

Hi أبو عدي,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

March 31, 2022

Amazing customer service, great application. The autotranslation works smoothly and accurated. Great experience.

Endor Technologies
Spain
7 days using the app
OneCommerce.io replied April 4, 2022

Hi Joaquin,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

March 29, 2022

Great app overall. I appreciate customer service through the chat, every technical problem was solved so far. Downsides: Automated French translation needs improvement to be completely accurate and fluent. I have to do adjustments and corrections manually which is time consuming and sometimes frustrating. I would still recommend the app as the value for money is good.

Africa Tourism Consultants
Canada
6 months using the app
OneCommerce.io replied April 4, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

May 2, 2022

Application facile d'utilisation et efficace, le service client est excellent ! Très satisfait de cette app

Screen Care
France
7 days using the app
OneCommerce.io replied May 5, 2022

Hi Raphael,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

May 9, 2021

I got what I was expecting and all that for a good billing plan this is needed for those who are starting and want to grow better thanks.

Grace wind
Sweden
8 months using the app
OneCommerce.io replied May 10, 2021

Hi Samuel,

Here's Joanne from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Joanne
Transcy - Translate Language and Convert Currency

February 23, 2021

Customer service is excellent, very professional! Would definitely recommend to subscribe their plan.

5ive Letters
Singapore
8 months using the app
OneCommerce.io replied February 23, 2021

Hi there,

I'm Pagi from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Pagi
Transcy - Translate Language and Convert Currency

November 11, 2021

Great service offered by the team! A little bit of a wait for an answer sometimes but otherwise very helpful team!

Diving Plongeon Canada
Canada
6 months using the app
OneCommerce.io replied November 16, 2021

Hi D. Antonio,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review as well as feedback about our app in the general.

For your concern as slow response, we will improve our supporting skill more and more to reach your expectation.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

September 1, 2022

Very well done app. You can easily use the free plan to get the result you want. The translation is perfect. The support is one of the nicest i've ever talked to. If you are looking for a good translation app including currency change you can stop looking.

PureCupCare
Germany
7 days using the app
July 5, 2021

Very good app I really like to use
The staff are very helpful and helpful
Very good attitude
Highly recommended

Bad'n'Cute
Taiwan
8 months using the app
OneCommerce.io replied July 5, 2021

Hi Huang,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

January 9, 2022

The best app for translating languages and currencies I have tried, and a good and super-fast helpful customer service :)

Fashion By Mabel
Denmark
7 days using the app
OneCommerce.io replied January 10, 2022

Hi Michael,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency