Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,900)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

Edited March 22, 2022

Good app it really works as my requirement. and the app support is also very good. I get all the replied instantly and to the point .Lisa helped me. keep doing the good work . Thanks alot.

Aquanity
Israel
25 days using the app
OneCommerce.io replied March 25, 2022

Hi Amit,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

August 19, 2022

The amazing translation app and the customer service agent Lewis were very helpful and solved my issues. Highly recommended!

Tea Eats
Germany
25 days using the app
October 15, 2022

Highly recommend it, very helping, and thank you sheen. They help with every question, and set up also

Brammers design
Denmark
25 days using the app
OneCommerce.io replied October 18, 2022

Hi KIra,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

September 20, 2023

I had just started using this app today and was a bit skeptical at first, but Rosa's support was just phenomenal! She helped me every step of the way with the many questions I've had. This positive experience was the reason for me to upgrade and drop the other translation app I was testing. Looking forward to a continued positive experience

Franck Ebstein
France
About 19 hours using the app
OneCommerce.io replied September 22, 2023

Hi Franck,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

November 15, 2022

TBH Lee is the best support on Shopify I ever met! And this translate app is much better than the Translate&Adapt :)

UJoyIn
United States
25 days using the app
OneCommerce.io replied November 16, 2022

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

June 5, 2022

Great app for translations i recommand it for all stores. good assistance i love it thank you for this app

espacemoderne™
France
25 days using the app
OneCommerce.io replied June 8, 2022

Hi Rochdi,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

February 6, 2022

Customer service is excellent. Thank you very much lisa. the app is great. others are too complicated and expensive. Auto-translate in many languages and auto-convert to country currency works great.

boutique chouchou
France
25 days using the app
OneCommerce.io replied February 7, 2022

Hi Caner,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

July 25, 2021

Great app! Very helpful and exactly what I needed. The translation is very easy to do and is very accurate. Highly recommended.

Planta Mi Árbol
Costa Rica
25 days using the app
OneCommerce.io replied July 26, 2021

Hi Maximilian

I'm Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

December 2, 2022

Great support, Fanny lived up to my expectations. I'm just starting to use this application, I'll come back someday to detail my review of the experience.

AXSAL
Sweden
25 days using the app
OneCommerce.io replied December 5, 2022

Hi Fiston,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

November 5, 2021

Support is awesome, helping me walk through setting, application is easy to use, interface is nice and clean, love it!

YOKUBOU優酷寶
Taiwan
25 days using the app
OneCommerce.io replied November 5, 2021

Hi EgogoHub,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency