Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,900)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

March 31, 2022

Thank you for this amazing app and the kind support! I really appreciate your help. Thank you once again!

Pawdoria
United States
18 days using the app
OneCommerce.io replied April 4, 2022

Hi Preslav,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

June 23, 2022

wonderful service, Paulina have answered all my question and helping to apply my requests. It is the best service that received ever in shopify app. I recommended to all who want to add another language to their web.

Mariooshup
United States
18 days using the app
OneCommerce.io replied June 27, 2022

Hi Loai,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

May 15, 2022

usei o aplicativo para me ajudar na tradução dos idiomas e tive um atendimento perfeito, todas as minhas duvidas foram tiradas

loja Infinity br
Brazil
18 days using the app
OneCommerce.io replied May 17, 2022

Hi Márcio,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

April 13, 2021

Really helped me a lot in setting up my shop online , the customer service was very helpful and saved my lot of time

Kgn Handicrafts
India
18 days using the app
OneCommerce.io replied April 13, 2021

Hi Shadab,

This is Taylor from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Taylor
Transcy - Translate Language and Convert Currency

Edited September 1, 2023

Ottima app, assistenza live velocissima e super efficace per risolvere problemi o per supporto. L'interfaccia è molto smart. La consiglio ! Ho avuto modo di parlare con Cris, in pratica una consulenza di Wordlwide selling gratis. Super

Balance Nutrition
Italy
18 days using the app
OneCommerce.io replied April 7, 2022

Hi there,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

Edited March 9, 2022

I am in love with customer support !. She does all the work dude is incredible! Give them a try, you will thank me!

OnlyBeauteous
United Kingdom
18 days using the app
OneCommerce.io replied March 11, 2022

Hi Catalin,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

November 6, 2021

I recommend this app to everyone. As a started I had an issue, and I contacted the customer support through live chat and my issue was solved absolutely fine and super fast.

DR.BELTER
United Arab Emirates
18 days using the app
OneCommerce.io replied November 8, 2021

Hi Nameer,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

April 6, 2021

Thanks to very helpful and fast support, my problem is solved, thanks a lot. Easy to use, multi-purpose. by the way, special thanks to Andy for his help.

Crafist®
Türkiye
18 days using the app
OneCommerce.io replied April 8, 2021

Hi Suha,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

November 6, 2022

I used this app to help me translate my website it's the best translations app and people are very kind and good they answered about all my questions and help me until finally doing the best thank you

Alwateen shop
South Korea
18 days using the app
OneCommerce.io replied November 8, 2022

Hi Somaia,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

May 15, 2023

This app has been a life saver! I've been so worried about reaching out to my Arabic audience since my page was in English only and dreaded the thought of having to create an entire website. The Basic translations are great and its good to know that you can also choose to edit the translations yourself. The customer service team is phenomenal and quick to respond. The only thing that will make it even better is if they can have the Arabic justified to the right.

Ruuq
Jordan
18 days using the app
OneCommerce.io replied May 17, 2023

Hi Alizar,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce