Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,900)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

Edited March 3, 2022

Really good cooperation also if there went something wrong with the payment. Transcy is a good app for translation. It is one of the best and also with unlimited count of translation words to a fix price. Norbert

AutAll & Victoria's Laden
Germany
18 days using the app
OneCommerce.io replied January 25, 2022

Hi Norbert,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for these conveniences causing to your experience.

For your case we need to investigate further to find the root cause. I have seen that one of our colleague has sent you a follow-up email, please kindly check it for further help.

Looking forward to hearing from you soon.

Regards,
Jason
Transcy - Translate Language and Convert Currency

February 8, 2022

the app itself needed little fixings, but their support was really fast and helpful! really recommend it

KittySpout
Canada
18 days using the app
OneCommerce.io replied February 9, 2022

Hi Dante,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

March 25, 2022

Very efficient customer service, i did not try the app yet but the start is very promising is incredible how translate the whole website and has so many tools

Top Eventi Store
Italy
18 days using the app
OneCommerce.io replied March 28, 2022

Hi there,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

May 8, 2023

I just started using this app and I'm already impressed with how easy it is to use! Additionally, the support team has been wonderful in helping me navigate any questions or concerns I had during the setup process. Nancy from the support team was particularly helpful and answered all of my questions in a timely and efficient manner. I highly recommend this app for anyone looking for a user-friendly experience and great customer support from the get-go!

JARCHE
France
18 days using the app
OneCommerce.io replied May 9, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

August 2, 2022

Always fast and friendly service. Shermelia was quick to solve something that other apps usually take days for devs to get back to you on. Awesome service and product.

Agence Business
China
18 days using the app
June 14, 2022

tres pro tres bien passer merci beaucoup ! il a su réellement m'aider quand je n'arrivais pas à faire les configuration

Witoutup
France
18 days using the app
OneCommerce.io replied June 15, 2022

Hi Tanguy,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

March 31, 2022

Thank you for this amazing app and the kind support! I really appreciate your help. Thank you once again!

Pawdoria
United States
18 days using the app
OneCommerce.io replied April 4, 2022

Hi Preslav,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

June 23, 2022

wonderful service, Paulina have answered all my question and helping to apply my requests. It is the best service that received ever in shopify app. I recommended to all who want to add another language to their web.

Mariooshup
United States
18 days using the app
OneCommerce.io replied June 27, 2022

Hi Loai,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

May 15, 2022

usei o aplicativo para me ajudar na tradução dos idiomas e tive um atendimento perfeito, todas as minhas duvidas foram tiradas

loja Infinity br
Brazil
18 days using the app
OneCommerce.io replied May 17, 2022

Hi Márcio,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

April 13, 2021

Really helped me a lot in setting up my shop online , the customer service was very helpful and saved my lot of time

Kgn Handicrafts
India
18 days using the app
OneCommerce.io replied April 13, 2021

Hi Shadab,

This is Taylor from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Taylor
Transcy - Translate Language and Convert Currency