Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,902)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

October 26, 2022

the support it's perfect , i translate and edit the traslations quickly , raccomanded 100% !!!!!!!!!

Modern Ambient
Italy
14 days using the app
OneCommerce.io replied October 27, 2022

Hi Samm,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

February 8, 2024

Got the best support from Clara. Very fast and professional and yeah the app is great to launch international business.

Powercleany
Germany
9 days using the app
OneCommerce.io replied February 23, 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

February 27, 2023

Servizio clienti impeccabile, ti segue passo passo sin dall'inizio. Fantastici. Raccomando l'applicazione anche per le funzionalità, perfetta per chi vuole vendere Worldwide

Pawatars
Italy
13 days using the app
OneCommerce.io replied February 28, 2023

Hi Luca,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

August 31, 2021

Transcy is very easy to solve my problem, Andy is also willing to help me, thank you. I will recommend TRANSCY to everyone.

PopularBestseller Store
China
13 days using the app
OneCommerce.io replied August 31, 2021

Hi Meishuai,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 28, 2020

Great app ,good and fast support! It also translated front-end app content which our old translation app did not manage to translate. I recommend it.

Model Savyea
Vietnam
13 days using the app
OneCommerce.io replied October 12, 2020

Hi there,

This is Peter from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Peter
Transcy - Translate Language and Convert Currency

July 31, 2022

thanks shen for helping me with the transcy-multiple-languages app and getting my target languages set up!

Case Mega™
United States
13 days using the app
November 15, 2022

Excellent attention, Dory is super friendly and with 5-star attention, she attended to all my concerns.
Without a doubt, a very nice and pleasant experience

Arte del Cielo
Costa Rica
13 days using the app
OneCommerce.io replied November 16, 2022

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

October 17, 2022

I just installed the app and I'm really impressed by the translation, the Arabic translation is excellent (I am a translator myself and I didn't expect the translation to be this good) - Molly is so great in her assistance she helped me with everything and answered every question I asked.

The Black Friesian
United Kingdom
13 days using the app
OneCommerce.io replied October 18, 2022

Hi Dima,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

October 21, 2021

Fantastic customer service with this app, really helped us out a ton! Hopefully I can continue to use this for my store for a long time

Chibi-Ko
Australia
13 days using the app
OneCommerce.io replied October 22, 2021

Hi Jude,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

November 17, 2020

Thank you to Lisa for help me with my colors settings. This was so important to me so thank you so much.

Gates of Heavens
United States
13 days using the app
OneCommerce.io replied November 17, 2020

Hi there,

My name's Robert from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Transcy - Translate Language and Convert Currency