Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,866)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.
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Fast, courteous operation, 24 hours a day! Excellent! The operators are excellent. They solve problems right away. Keep up the great work!
Hi there,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
Comme dans l´application elle ma permi de régler et de syncroniser, très pratique. Bien meilleurs/plus rapides à couper que les 2 paires précédentes (peu légères) j'ai acheté chez le vétérinaire! Les ongles des chats ne se pliaient pas en étant coupés et il était tellement plus facile de voir la partie "rose ne coupez pas" de l'ongle avec la lumière. Je le recommande à tous les propriétaires d'animaux!
Hi Coffi,
Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
The customer service is great. A staff member helped me set up the app in just a few minutes. It's a great feature to my online store.
Hi Bella,
This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jolie
Transcy - Translate Language and Convert Currency
Had a problem with the theme code and Lee from the support team was really helpful. Lovely experience.
We used this app to setup Spanish language and currency on our site. Setup was easy. Had a couple minor issues that were promptly addressed by the online chat support. It's live and we're very satisfied.
Hi Shirley,
My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
I tried to get help from support, but they just stopped answering. I have been waiting for 30 minutes now and I'm still waiting..
I have send a lot of messages asking if they are still there, and if they could help me because I'm in a hurry. Update on my review:
After I made my review, the support team contacted me and apologized many times. They have now fixed my problems plus many more. Thank you so much!
Hi Bashir,
Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your review.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Vincent
Transcy - Translate Language and Convert Currency
Quick and proactive support, even though I installed the app on Sunday. I am impressed!!! Yahooooooo
easy to use. The icon is a little intrusive on my store design, however. Is there a way to make the icon smaller?
Hi Frank,
I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Regarding to your concern, we have send you a follow-up email, please check the relevant email and get back to us soonest.
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Anna
Transcy - Translate Language and Convert Currency
Very good customer service, app a bit less immediate to understand than others, but does the job well.
Hi Michela,
This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jolie
Transcy by OneCommerce
Super service client au top. j'ai été accompagné de a. a z pour tout mettre en place. Je peux maintenant. vendre partout