Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

January 25, 2022

Very user friendly, translate all your content and add currencies in a minute + a 24/7 support team!

Blush
Switzerland
7 months using the app
OneCommerce.io replied January 27, 2022

Hi Lise,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

Edited June 25, 2021

This is going to help my customers who speak other languages out a lot, this is really helpful thank

Ulitmate Custom Designs
United States
8 days using the app
OneCommerce.io replied June 25, 2021

Hi Ashley,

This is Jethro from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jethro
Transcy - Translate Language and Convert Currency

August 19, 2021

Sometimes it has technical problems, but the support team is there to help! Don't hesitate to ask them about any problems you're having.

Puppy Bohème
Denmark
7 months using the app
OneCommerce.io replied August 21, 2021

Hi Joan,

I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Joyce
Transcy - Translate Language and Convert Currency

January 3, 2022

Super helpful and straightforward. Easy to use. Basic must-have in any online store. I know this will help with my Spanish clientele.

Speed Clothes
United States
8 days using the app
OneCommerce.io replied January 4, 2022

Hi Tanza,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

November 28, 2022

Seriously its Amazing person and e give me very good service i apricate best of luck 100% recomnded

hooploop
United Kingdom
8 days using the app
OneCommerce.io replied November 30, 2022

Hi Moen,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

October 17, 2023

very god support. Thank you Polaris

Kadins Fashion
Sweden
8 days using the app
OneCommerce.io replied October 19, 2023

Hi Younes,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

June 16, 2022

The customer service is very helpful, thank you so much. We'll keep trying this app and give comments and suggestions, hope it's useful.

LaiFug
United States
8 days using the app
OneCommerce.io replied June 18, 2022

Hi Weners,

This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy - Translate Language and Convert Currency

May 28, 2022

Hello,
Jennifer from FireApps in the Live Chat is very helpful and sort out thing
thanks a lot again !

La Poukette
France
8 days using the app
OneCommerce.io replied May 30, 2022

Hi Johanna,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

December 20, 2022

Holy moly! Fast assistance with their realtime human help holding my hand through successful installation. Absolutely heroic!

ケンズファクトリー オフィシャル オンラインショップ
Japan
8 days using the app
OneCommerce.io replied December 20, 2022

Hi Ken,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

December 10, 2022

fast and helpfull support. Got my questions answered withing 1 minute. After asking for a design question the support gave me more options to make the design better.

Switched-it
Netherlands
8 days using the app
OneCommerce.io replied December 13, 2022

Hi Patrick,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce