Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.
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Hello,
Jennifer from FireApps in the Live Chat is very helpful and sort out thing
thanks a lot again !
Hi Johanna,
This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
Holy moly! Fast assistance with their realtime human help holding my hand through successful installation. Absolutely heroic!
Hi Ken,
I'm Levi from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Levi
Transcy by OneCommerce
fast and helpfull support. Got my questions answered withing 1 minute. After asking for a design question the support gave me more options to make the design better.
Hi Patrick,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
Loving this app so far. I had trouble getting everything up and running but reached out to customer support and they helped me with no problems. Thank you!
Hi Malika,
This is Aurora from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Aurora
Transcy - Translate Language and Convert Currency
サポートのチャット対応が迅速で丁寧で直ぐに不明点や問題が解決しました。
wishlistやカテゴリメニューなど整合性があり使いやすいアプリです。
スマホアプリ用の「モバイルアプリビルダー-OneMobile」を開発されているとのことで、Transcyを選択して正解だっと思います。
Hi there,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy by OneCommerce
Great support from a highly trained work team. Thank you Charlotte for that excellent technical support and that great attention and patience.
Hi Diogenes,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
For me, at first, the app was so overwhelming but actually very simple to use if you want a machine translation. Editing translation manually is also very simple. I had a few issues with the site but the team was very helpful and the issues were resolved very quickly. I like the app, but I would like to point out the support team and give them 5 stars. That's what counts. Finally, I am so satisfied with the final results that I have to highly recommend it. Thank you.
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
Very happy with the customer service. When i can not find some things, the customer service is fast to help me. But only sometimes i can not find a text i want to edit or translate.
Hi Max,
This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us
In relation to your concern "But only sometimes i can not find a text i want to edit or translate", in case you did not find it, please contact us immediately for further check
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Shirina
Transcy by OneCommerce
just getting started, but it seems to be a great tool for everyone who doesn't want to pay a bunch of money just for a second language on the website.
In addition the customer support is literally the best I've experienced yet.
Hi Maximilian,
Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Stephen
Transcy - Translate Language and Convert Currency
客服很热情，超级好。
不足的地方是
1.如果店铺里面有2种语言翻译就会有点傻，但是可以后期通过软件更正。
2.操作界面如果有语言选择就好了
3.翻译一个一个点有点繁琐，如果有一个白痴键一键翻译就好了。
满意的地方
1.翻译精准
2。客服热情
Hi there,
This is Jolie from Transcy. We are glad that you have had a good experience with our support when using Transcy. Thank you for using and trusting us.
For your feedback, we have noted these points to improve our app in the better way. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jolie
Transcy by OneCommerce