Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,903)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

March 26, 2022

I was in need of help with some issues they helped me within 5 minutes, overall a very good app.
Compared the pricing to others on the market, and they are among the cheapest.

stickernart
Sweden
8 days using the app
OneCommerce.io replied March 28, 2022

Hi Peter,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

January 13, 2022

So far the best app for translation. I really recommand. The staff is also very professionnal & help you to fix things if you have any problem very quick by live tchat. I love it ! Thank you so much.

CherryGoddess
France
8 days using the app
OneCommerce.io replied January 16, 2022

Hi Delphine,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

December 10, 2021

Used the app to translate into one other language, worked flawlessly. Autotranslation available but all content can be edited to meet your needs. Would recommend. Contacted support once, they helped really quick and efficient, friendly staff as well.

Ubereatskit Japan
Japan
8 days using the app
OneCommerce.io replied December 13, 2021

Hi Carsten,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

November 23, 2021

This app is quite good!! The functions are easy to use, and the support is very patient and responsible. If you have any questions, he/she will help you patiently. Jane is very warm hearted and nice! I am very happy to use this app!

QIDI TECHNOLOGY OFFICIAL STORE
China
8 days using the app
OneCommerce.io replied November 24, 2021

Hi HuangVivi,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

September 15, 2021

Tienen un soporte increíble. Ayudan hasta en el más mínimo detalle. La verdad nunca había tenido mejor atención al cliente en una aplicación de Shopify. La herramienta se ve muy bien, la estoy probando pero por el momento cumple todas mis expectativas.

Giive
Colombia
8 days using the app
OneCommerce.io replied September 15, 2021

Hi Christian,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

November 15, 2023

Good work and helpfull!! The best service i ever seen!

Zolara.nl
Netherlands
8 days using the app
OneCommerce.io replied November 17, 2023

Hi Anass,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

February 15, 2022

Professional team, they solve all my problems.I would love to use their products for a long time, perfect

Gao Hair
China
8 days using the app
OneCommerce.io replied February 15, 2022

Hi 明旭 高,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

February 24, 2022

amazing app and great team ready to help was very easy to setup and have it running realy amazing app and great help

romeisa
United States
8 days using the app
OneCommerce.io replied March 1, 2022

Hi Mahfoudh,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

January 20, 2022

Nancy did help me translate my shopify store and now im able to sell in different languages so GB US and France

Covertag
Germany
8 days using the app
OneCommerce.io replied January 24, 2022

Hi INline,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

January 22, 2023

Great app, have been trying to use different apps. and this one works best. Incredible support as well. with very fast response times and knowledge. Recommend all!

Designer-Fashion Store
Spain
8 days using the app
OneCommerce.io replied January 27, 2023

Hi Sebastiaan,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce