Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,903)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

June 6, 2022

The application is simple to setup and help me to minimize the time of translation. Also, CS is very helpful and timely address my problem related to the website coding. Thanks

SPARKLE COLLECTION
Hong Kong SAR
7 days using the app
OneCommerce.io replied June 8, 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

May 10, 2023

Great support! They answered me promptly and efficiently, resolving all the issues with my settings. I am extremely satisfied with the team's assistance. Thank you, Vani, for your excellent support! ;)

wavyvinyl
France
7 days using the app
OneCommerce.io replied May 11, 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

August 16, 2022

The support is good, fast service and the personal is very friendly. it is definitely recommended to use

Wrinklr
Netherlands
7 days using the app
May 23, 2022

Not bad, like, the customer service attitude is good, recommended, the customer service has done a lot of work for me, very good

Supernecklace
China
7 days using the app
OneCommerce.io replied May 24, 2022

Hi Deng,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Edited April 11, 2023

Perfect app. Excellent translations. Extremely fast and efficient support.
Would always recommend this app!

Elixir Cosmeceuticals
Luxembourg
7 days using the app
OneCommerce.io replied April 12, 2023

Hi Fred,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

May 18, 2022

Fantastica, consiglio al 100%. Team di assistenza incredibile ed ha risolto completamente il mio problema.

Time to Love shop
Italy
7 days using the app
OneCommerce.io replied May 20, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

June 13, 2022

Fácil de utilizar. El servicio de atención a cliente es muy bueno, resuelven las dudas muy rápido. Un placer trabajar con ellos. Easy to use. The customer service is very good, they resolve doubts very quickly. A pleasure to work with them.

Wild Animals Kingdom
Spain
7 days using the app
OneCommerce.io replied June 14, 2022

Hi Sara,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

October 20, 2022

friendly clear explaination fast responce they helped me exactly step by step and i activate the features fast

La Pureté 20
United Arab Emirates
7 days using the app
OneCommerce.io replied October 20, 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

November 30, 2022

Very professional and fast, she has treated me very well and has also solved my problems with incredible speed. It's nice to continue with you

Mantati
Spain
7 days using the app
OneCommerce.io replied December 1, 2022

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

February 13, 2022

I used this APP to have extra language translation. The team's instant support is excellent, helped me solve problem in few time!

Paper Shoot Spain
Spain
6 months using the app
OneCommerce.io replied February 14, 2022

Hi Yi,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency