Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,903)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

April 9, 2022

I really appreciate your service and especially thank your employee Nancy who was extremely helpful and helpful to me

straighterplus
Switzerland
7 days using the app
OneCommerce.io replied April 16, 2022

Hi Alan,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

November 11, 2022

El soporte fue muy rápido, enseguida te contestan y te solucionan cualquier problema que tengas. En mi caso no conseguía configurarlo correctamente y en el momento me ayudaron con la configuración.

Andrea Condes
Spain
7 days using the app
OneCommerce.io replied November 15, 2022

Hi Andrea,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

December 17, 2021

Great Support! There were some problems with the translations, but the team tried to solve every little problem. Thanks!

BURMS - 3D-Druck Jena GmbH & Co.KG
Germany
7 days using the app
OneCommerce.io replied December 20, 2021

Hi Uwe,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Matthew
Transcy - Translate Language and Convert Currency

Edited January 16, 2022

I am fully satisfied with the application and it has an ultra reactive support which facilitates the handling of the application. I strongly recommend it.

Ear Hook
France
7 days using the app
OneCommerce.io replied January 17, 2022

Hi Steven,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

December 12, 2021

the tool is really user friendly.
Had some trouble with their widget implementation but their support was really quick!

Staging Global Curalife
Latvia
7 days using the app
OneCommerce.io replied December 13, 2021

Hi Joseph,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

May 9, 2022

It has a good user expirence and I like the looking of the language swither. Also the customer service is a great help to me.

360cont
China
7 days using the app
OneCommerce.io replied May 10, 2022

Hi Fei,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

June 22, 2022

I used this app to translate my store, it was quick and easy. Their customer support is very friendly and they reply in minutes.

Waxbee
Slovenia
7 days using the app
OneCommerce.io replied June 27, 2022

Hi Patricija,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

March 22, 2022

Super Kundenservice. Wir testen aktuell noch alles aus, sind bisher aber sehr zufrieden. Übersichtlich und leicht verständlich.

Goodsmith
Germany
7 days using the app
OneCommerce.io replied March 25, 2022

Hi Bennet,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

June 23, 2022

I have been very helpful to John for translating the languages on my website. he's been hanging out with me for 30 minutes without getting bored. I recommend it to everyone. He immediately fulfilled whatever change I asked for. Thanks, John.

PETELIO
United States
7 days using the app
OneCommerce.io replied June 27, 2022

Hi Tolga,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

March 2, 2022

Absolute top notch support and service. Thank you so much.
Easy to use, friendly to new users and very active support

Tri Atelier Design Studio
Vietnam
7 days using the app
OneCommerce.io replied March 5, 2022

Hi Song,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency