Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,903)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

August 16, 2022

Amber contacted me almost immidiately thtrough the popup chat function when I was going to set up the app. She asked me if I needed guidance and I appreciated that. She guided me through the compelte set up with both the translation and the currency installation! So Im very pleased with the service that she offered me. Highly recommend.

CWOFSWEDEN
Sweden
7 days using the app
October 25, 2021

Easy to use application with comprehensive function. Online chat support is efficient, friendly and patient.

Lisa Von Tang
Singapore
7 days using the app
OneCommerce.io replied October 25, 2021

Hi Lisa,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

March 22, 2022

This app is very easy to use and the team are really supportive and helpful with getting you setup and running. Great customer service and perfect app for us

Tinware Direct
Netherlands
7 days using the app
OneCommerce.io replied March 25, 2022

Hi Daniel,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

February 4, 2022

Veloci nel rispondere, ottimo supporto tecnico, dovevo aggiustare una collezione sul sito perché non volevo farla tradurre e mi hanno aiutato subito

spouf
Italy
7 days using the app
OneCommerce.io replied February 7, 2022

Hi Salvatore,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

December 27, 2021

Great APP, very easy to use and great help too. This APP helped me quickly complete a lot of translations, and i contacted help when I encountered a problem, and soon Andy patiently helped me solve it. I highly recommend it!

Dozen Glasses
Hong Kong SAR
7 days using the app
OneCommerce.io replied December 28, 2021

Hi there,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

February 10, 2022

Best support team they answered all of my questions with patience:) great app and great team and thanks a lot too much Nancy :)

Barlowa Store
Türkiye
7 days using the app
OneCommerce.io replied February 11, 2022

Hi Yiğit,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

May 24, 2022

Very easy to setup and does its job. Customer care is quick and efficient. 100% would recommend, deeply satisfied

Il Labirinto
Italy
7 days using the app
OneCommerce.io replied May 26, 2022

Hi Daniele,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

December 15, 2022

translates perfectly and Zenny from customer service is very helpful, if you have any problems or concerns you can contact them

LucasGiordani
Italy
7 days using the app
OneCommerce.io replied December 15, 2022

Hi Antonio,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

July 2, 2022

Simple a utiliser, traduction en 5 langues rapide avec forfait moyen, service consommateurs aimable et efficace, pour le moment tout va bien

Queenofdrag.com
France
7 days using the app
OneCommerce.io replied July 4, 2022

Hi Christopher,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

April 4, 2022

per essere un applicazione per le traduzioni é peccato che sia localizzata solo in lingua Inglese ...

portedidurin.ch
Switzerland
6 months using the app
OneCommerce.io replied April 6, 2022

Hi Mauro,

This is Diego. Thanks for your review about our app.

In relation to your concern, I seem not to catch your point, please elaborate it so we can check and help you further. I have seen that one of my colleague is following your case, please let them know if you need further support.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

Regards,
Diego
Transcy - Translate Language and Convert Currency