Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,903)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

April 5, 2023

The app works perfect and the support is very quick, I contacted the support and they solved my issue really quick.

truego
Germany
7 days using the app
OneCommerce.io replied April 10, 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

October 9, 2020

Allowing customers to browse through your content in their own language
(both methaphorically and literally) is essential for the process of creating a relationship with your customers, which is a Must every respective store!
And so far I haven't seen a better way to do this than with "Transcy"!
The interface is ingenious! Their customer support is on point*
*I contacted them at 11pm and they got to me in minutes.
10/10.

Comfzy
Netherlands
7 days using the app
OneCommerce.io replied October 12, 2020

Hi there,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency

July 2, 2022

Friendly support, works good. No complaints overall with the service, look forward to using it more in the future

Gear Haven
United States
7 days using the app
OneCommerce.io replied July 4, 2022

Hi Ethan,

I'm Levi. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy - Translate Language and Convert Currency

June 3, 2023

Bon suivi mais je n'ai pas encore terminé la traduction complète car il y a une phrase qui est encore en Français et le Switcher me semble gros sur mon site. On y travaille

KArtlight
France
7 days using the app
OneCommerce.io replied June 6, 2023

Hi Antoine,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

July 11, 2022

Really good so far. Much faster interface than langify and much faster to autotranslate products as well. Fast support providing quick fixes for any issues.

You Madu
Belgium
7 days using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

November 15, 2021

I was having trouble in the beginning but customer service reached out and was able to install the app immediately and it looks and works great for my website! Highly recommend.

KaRyMi
Canada
7 days using the app
OneCommerce.io replied November 16, 2021

Hi Michele,

This is Jason from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

September 14, 2022

Excelente app y excelente servicio, Zenny me ayudó muchísimo!! Gracias por todo y los recomendaré, son un excelente equipo

PapelPintado
Chile
7 days using the app
OneCommerce.io replied September 22, 2022

Hi Colomba,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

January 26, 2022

¡Un 10 a la atención al usuario! Desde que instalamos la app se volcaron en ayudarnos. Nunca he tenido una experiencia tan buena como esta.

Selloa
Spain
7 days using the app
OneCommerce.io replied January 27, 2022

Hi Francisco,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

June 16, 2022

For sure one of the best translator apps. Havent found a single one that works so well with multiple languages, instant custom language translation, easy switch installation. And never for that price!

Notfallrucksack
Germany
7 days using the app
OneCommerce.io replied June 18, 2022

Hi Dustin,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

January 23, 2022

Customer Service was prompt and very helpful, managed to integrate another language on my website easily. Special thank you to Flora!

Glacier Pool Cooler
Kuwait
7 days using the app
OneCommerce.io replied January 24, 2022

Hi Haya,

Here's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency