Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,903)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

September 1, 2022

Very well done app. You can easily use the free plan to get the result you want. The translation is perfect. The support is one of the nicest i've ever talked to. If you are looking for a good translation app including currency change you can stop looking.

PureCupCare
Germany
7 days using the app
January 9, 2022

The best app for translating languages and currencies I have tried, and a good and super-fast helpful customer service :)

Fashion By Mabel
Denmark
7 days using the app
OneCommerce.io replied January 10, 2022

Hi Michael,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

January 23, 2022

very fast and friendly support, fixed the problem within a minute ! can recommend ! have to try out the app but the customer support is amazing

Cuddle-brush
Italy
7 days using the app
OneCommerce.io replied January 24, 2022

Hi Deven,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

November 18, 2021

Il supporto risponde in breve tempo con tempi di risoluzione altrettanto brevi. Solo per questo motivo consiglierei l'app.

TeamPetrosyan Shop
Italy
7 days using the app
OneCommerce.io replied November 18, 2021

Hi Armen,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

November 21, 2022

Love this app being able to speak to the world is a game changer thanks zenny for the help was really appreciated

Beauty Essentials & Electronics
United States
7 days using the app
OneCommerce.io replied November 21, 2022

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

August 31, 2020

The app is a great translation tool, but above all the support team (we have been dealing with Anna who is amazing) is super helpful. They are contactable all the time, and really quick in finding solutions. Absolutely fantastic support available for this app - has been a pleasure dealing with them! Thanks!!

Gabriele Dickison
Vietnam
7 days using the app
OneCommerce.io replied October 12, 2020

Hi there,

I'm Justin from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Justin
Transcy - Translate Language and Convert Currency

August 14, 2021

O melhor atendimento que já tive! resolveu meu problema em menos de 1 minuto. Recomendo muito este app

Metamorfosesdeumadiva
Brazil
7 days using the app
OneCommerce.io replied August 16, 2021

Hi Metamorfoses,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

February 19, 2023

atendimento muito bom e diferenciado, add para vendas em todo o mundo e estou satisfeito até o momento

TUTTI
Brazil
7 days using the app
OneCommerce.io replied February 22, 2023

Hi João,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

October 6, 2021

Very helpful customer support! Some minor bugs when running with various third party themes, but most of them managed to get resolved. Overall a good translator app.

Golfballs.se
Sweden
6 months using the app
OneCommerce.io replied October 7, 2021

Hi Erik,

Here's Roger from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Roger
Transcy - Translate Language and Convert Currency

September 21, 2023

Great customer service and they can translate to Arabic too using AI

Cloudy
Egypt
7 days using the app
OneCommerce.io replied September 28, 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce