Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,903)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.

September 5, 2022

It's almost 23 o'clock and the technical support works flawlessly I recommend it 100% I am very satisfied

Biceps zone
Netherlands
7 days using the app
July 4, 2022

amazing service highly recommend. Very helpful and easy to use.every ecom store should use this tool

VINCO
United Kingdom
7 days using the app
OneCommerce.io replied July 5, 2022

Hi Jen,

I'm Enzo. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Enzo
Transcy - Translate Language and Convert Currency

November 17, 2022

Pas encore beaucoup utilisé l'app, mais le support est top ! Et l'application semble fonctionnel et très professionnelle

Thousandds™
Switzerland
6 months using the app
OneCommerce.io replied November 17, 2022

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

March 27, 2022

It works really good, it is hard to understand at first but they have an amazing support team so it gets easy

Regina Rainha
Mexico
7 days using the app
OneCommerce.io replied March 28, 2022

Hi Pablo,

I'm Marcus. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

November 28, 2021

جيد كبداية لم تتم التجربة الكاملة .................................................................................................................................

Electroone
Saudi Arabia
7 days using the app
OneCommerce.io replied November 30, 2021

Hi أبو عدي,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

June 27, 2021

Transcy is easy to navigate and seamlessly integrated into the website. Lisa was a great help in setting up the system. Great service from Transcy

Monétoir
Singapore
7 days using the app
OneCommerce.io replied June 28, 2021

Hi Melvin,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

March 31, 2022

Amazing customer service, great application. The autotranslation works smoothly and accurated. Great experience.

Endor Technologies
Spain
7 days using the app
OneCommerce.io replied April 4, 2022

Hi Joaquin,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

March 29, 2022

Great app overall. I appreciate customer service through the chat, every technical problem was solved so far. Downsides: Automated French translation needs improvement to be completely accurate and fluent. I have to do adjustments and corrections manually which is time consuming and sometimes frustrating. I would still recommend the app as the value for money is good.

Africa Tourism Consultants
Canada
6 months using the app
OneCommerce.io replied April 4, 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

May 2, 2022

Application facile d'utilisation et efficace, le service client est excellent ! Très satisfait de cette app

Screen Care
France
7 days using the app
OneCommerce.io replied May 5, 2022

Hi Raphael,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

November 11, 2021

Great service offered by the team! A little bit of a wait for an answer sometimes but otherwise very helpful team!

Diving Plongeon Canada
Canada
6 months using the app
OneCommerce.io replied November 16, 2021

Hi D. Antonio,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review as well as feedback about our app in the general.

For your concern as slow response, we will improve our supporting skill more and more to reach your expectation.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency