Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,902)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective translation capabilities and exceptional customer support. It is noted for seamlessly translating content from third-party apps using advanced services like DeepL, ensuring accuracy. The intuitive user interface and smooth integration with Shopify enhance its usability. Its ability to translate multiple languages effectively helps businesses expand into new markets, significantly improving the shopping experience for non-English speakers and simplifying translation management.
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Great customer service, very polite and willing to guide me through the app. 100% recommend the app.
Hi ALEXIA,
Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
Very helpful! I can only recommend this application! Support was here 24/7 helping me to integrate it into my theme.
O plugin é ótimo! Integração perfeita do shopify com o Aliexpress.
Além disso o suporte é excelente!
App di facile utilizzo qualche parola (parlo per la traduzione in italiano) e' da riscrivere ma tutto sommato per la versione gratis va benissimo. Valutero' con il tempo se ampliare con altre lingue. Se non cercate il mondo e' un app da scaricare.
Hi Alessandro,
I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Jason
Transcy - Translate Language and Convert Currency
Poorly developed app. The auto translator creates texts with no sense, so the contextual translation must be performed manually. Most texts are not divided in menus, or pages corresponding to the shop structure , the texts can be found under "Homepage". There is no easy way to find and replace texts, no visual identifier, no way to match. The texts repeat itself, so every word must be manually translated , without the option of bulk translation.
There is content on the shop that is not identified in Transcy and cannot be translated. After weeks of work of manually translating the texts, we discovered that the app is not stable and the translations are not permanent. As soon as a minor change is operated in the shop, like adding a new content section, the translations are broken. Either they don't appear anymore , or the contextual translation is replaced by the poor autotranslator. I don't recommend this app, is causing only issues .
Hi Andre,
I'm Kieran from Transcy - Translate Language and Convert Currency Customer Support Team and we are deeply sorry for your bad experience with us.
Your feedback is necessary for us to improve our app and service in the better way. As my colleague has sent you a follow-up email to explain more your case as well as some detailed guidance regarding to translation, please kindly check it again.
Looking forward to hearing from you soonest.
Regards,
Kieran
Transcy - Translate Language and Convert Currency
cool ,i think it is nice ,meet my requirement for web business i try to set up , it has video guide , so it is easy to install smoothly .
Hi Gordon,
I'm Bellamy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
Une bonne assistance disponible très rapidement lorsqu'on les contacte. Ils ont su résoudre quelques
Hi Nontch,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce
The app is amazing! The translation are good and the support is very fast in responding and solving your problem!
Hi Niccolò,
I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
Best app and best support team. When i entered the program i did not know what to do. So i asked for help from the support team, and a women named Flora helped me with everything. Thank you very much Flora
I like the app and features included if the company has become bigger. Most of all I want to tell huge thanks to the support team, they can professionally support you and make this app even better compared with other apps.
Hi Greta,
My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency