Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

January 21, 2024

Eleanor provided amazing customer service by dedicating considerable time and effort to address the problem.

Olalla's Silk
Switzerland
33 minutes using the app
OneCommerce.io replied January 24, 2024

Hi Leon,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

May 22, 2024

Application performante et équipe d'aide très réactive !

My Store
Ireland
About 1 hour using the app
OneCommerce.io replied May 29, 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

November 23, 2023

great plugin .. great support awesome experience

House Of Contractors
Canada
About 5 hours using the app
OneCommerce.io replied November 28, 2023

Hi Shaeen,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

April 2, 2024

Excellent support

ROMADOMA
Argentina
About 13 hours using the app
OneCommerce.io replied April 5, 2024

Hi Leandro,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

June 1, 2024

Transy är en väldigt bra översättningsapp med många användbara funktioner. Tyvärr är supporten en stor besvikelse. Det känns som att de bara vill bli av med dig utan att anstränga sig för att hjälpa till. De är mer fokuserade på att man lämnar en recension direkt, utan att man faktiskt har använt appen tillräckligt länge för att kunna utvärdera den ordentligt. Supporten borde verkligen förbättras för att matcha appens kvalitet.

POOSTERWALL•COM
Sweden
About 2 months using the app
OneCommerce.io replied June 2, 2024

Hi Majda,

This is Anne and we personally apologize for any inconvenience causing to your experience

- For unexpected support from the agent, we will recheck their work carefully and have a proper training to improve the service. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

- We have seen that one of our colleagues is reaching out you, please check your email and let him know if you need further support

Regards,
Anne
Transcy by OneCommerce

January 22, 2024

Fast response

yoncystore.com
Bulgaria
6 days using the app
OneCommerce.io replied January 24, 2024

Hi Магазин,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

February 20, 2024

Comei đã hỗ trợ cho tôi rất nhiệt tình và chi tiết. Cảm ơn bạn rất nhiều.
Tôi đã cài đặt app thành công.

JAPAN&GLOBAL eSIM
Japan
7 months using the app
OneCommerce.io replied February 23, 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

February 2, 2024

Muy buen servicio y rápido.
Comei ofreció un trato muy profesional y eficaz.

Aiklo
Spain
Almost 2 years using the app
OneCommerce.io replied February 6, 2024

Hi Sergio,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

November 30, 2023

La aplicación es excelente y el servicio al cliente INCREIBLE. GRACIAS!!

G_CERO
Mexico
Over 2 years using the app
OneCommerce.io replied December 5, 2023

Hi Fernanda,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

December 28, 2023

I gave you a 10 you're awesome

Ska Skate Rock
Portugal
About 20 hours using the app
OneCommerce.io replied January 2, 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce