Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,831)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multilingual capabilities and currency conversion, essential for international business expansion. They praise its user-friendly interface, effective translation features, and unlimited translations, particularly beneficial for stores with extensive product content. Customization options that align with store branding and responsive customer support further enhance its value. It's noted for seamless integration with Shopify and managing multilingual content effectively.

November 18, 2022

Jaxber from the chat was very helpful and comprehensive! Him and the technical team were super reactive and efficient, if I have a problem with transcy or if I have a request they're here to help, I appreciate that thank you!

Mayrena Paris
France
6 months using the app
OneCommerce.io replied November 21, 2022

Hi Alexandra,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Edited June 25, 2022

La atención muy personalizada, amable y atenta, todo se resolvió en muy pocos minutos. Agradecido .

Cultivos Borinquen
United States
6 months using the app
OneCommerce.io replied October 6, 2021

Hi Carlos,

I'm Daria from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Daria
Transcy - Translate Language and Convert Currency

August 3, 2022

The service you'll receive from this company is OUTSTANDING. More app providers can learn from this. At every hour of the day, they will answer your emails in minutes. Thank you for making the integration smoothly.

KHAIZEN
Netherlands
6 months using the app
February 21, 2022

it was really helpful for me. i needed to set it on header and they helped me to do it.Thank you soo much

sissiottostyle
Italy
5 months using the app
OneCommerce.io replied February 22, 2022

Hi Federico,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

June 27, 2022

I really like this app. it helps me a lot for my global store. I tried some ways to translate my pages. This is the most efficient method.

InHand Networks
United States
5 months using the app
OneCommerce.io replied July 4, 2022

Hi Ming,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Edited April 1, 2023

We've been using this app for a while now and it's been great. Everything works and their customer service is super fast (even on the weekends). Definitely recommend this app to anyone looking for a simple translation app for their site.

Special thanks go out to Giselle for the amazing customer service!

Thank you Transcy

Nora Ross
United States
5 months using the app
OneCommerce.io replied April 4, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

September 28, 2021

De vertalingen via deze app hebben heel erg geholpen met mijn conversie in andere landen. De app is makkelijk in gebruik, overzichtelijk en de service is top. Zeker aan te raden!

RÊVEUSE ROTTERDAM
Netherlands
5 months using the app
OneCommerce.io replied September 29, 2021

Hi Chanté,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

June 23, 2022

Very useful app with fast answers from support and a lot of features. Thanks Transcy, you are doing really good job

HANDPOKE MASTERCLASS
Portugal
5 months using the app
OneCommerce.io replied June 27, 2022

Hi Ann,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

August 11, 2022

very good app, very good customer service , thanks for their help . i recommend it for everyone , that is all

Vivid Light Bars
China
5 months using the app
November 7, 2021

Got some issue with website but the team solve it really fast. I recommend Also the live chat is great

Boutique Québec Jouet
Canada
5 months using the app
OneCommerce.io replied November 8, 2021

Hi Martin,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency