Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

May 13, 2023

Excellent!

Really helps getting a professional translation without much hassle.

I even had an issue in my webpage but they helped me fix it right away.

Nailahbeautybelts
Norway
Over 3 years using the app
OneCommerce.io replied May 15, 2023

Hi Nailah,

My name's Justin from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

October 11, 2021

so far, language translate- transcy really match my expectations, easily managable and customizable , would definitely recommend

luahija
Guadeloupe
About 3 years using the app
OneCommerce.io replied October 12, 2021

Hi Eléa,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

December 11, 2023

設定の不明点についても、問合せ用のチャットから日本語での問合せにて対応いただけました。
※サポーターの方々からは英語で案内されることもありますが、こちらは終始日本語での返答で通じました。

スクリーンショットでの案内やコラボレーターでの代理設定など、対応も行き届いており大変満足しております。
Shiro 様、Comei様ご対応いただきありがとございました。

PRIDE
Japan
About 2 months using the app
OneCommerce.io replied December 20, 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

October 1, 2022

客服人員回覆速度超快 可以馬上協助解決問題 不會需要有長時間等待的問題 態度非常專業 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fermi Pasta
Taiwan
About 3 years using the app
OneCommerce.io replied October 3, 2022

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

Edited May 1, 2024

helpful support, solved the problem quickly.
I am looking forward to be working with them with the website
The whole team is really helpful, I had the pleasure to talk to Bo today.

On Size
Hungary
About 3 years using the app
OneCommerce.io replied January 10, 2022

Hi Ádám,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

April 27, 2021

I used this app to translate my website. This app provides an editable window and it works really well. I like it.

Puregreenz
New Zealand
About 3 years using the app
OneCommerce.io replied April 27, 2021

Hi Sunghak,

This is Walsh from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Walsh
Transcy - Translate Language and Convert Currency

February 24, 2023

Im using this app for more than a year and Im very impressed by its accurate translations and user-friendly interface. What stood out the most was the exceptional customer service. The app's support team was prompt, knowledgeable, and went above and beyond to help me resolve a technical issue I had. I highly recommend this app to anyone in need of reliable language translations and top-notch customer service.

KLAYIT
Switzerland
About 3 years using the app
OneCommerce.io replied February 28, 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

May 17, 2021

Great help with installing the app... Great help with installing the app... Great help with installing the app... Great help with installing the app...

Voetbal Roulette
Netherlands
About 3 years using the app
OneCommerce.io replied May 18, 2021

Hi Maarten,

Here's Poppy from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Poppy
Transcy - Translate Language and Convert Currency

January 4, 2021

I have installed the app and in a few minutes, all of my website words have been translated! So easy and useful! Strongly Recommended

Santacandida
Italy
About 3 years using the app
OneCommerce.io replied January 4, 2021

Hi there,

Here's Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daniel
Transcy - Translate Language and Convert Currency

June 14, 2021

en el dia de hoy probamos la aplicacion, funciona bien, nos edita los textos del home, si bien el precio nos gustaria que sea mas economico, mas para usuarios de latinoamerica, el servicio es bueno y las funcionabilidades son correctas.

EU.vacavaliente
Spain
About 3 years using the app
OneCommerce.io replied June 15, 2021

Hi Mike,

This is Vera from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vera
Transcy - Translate Language and Convert Currency