Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,866)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

July 7, 2021

Support took 6 minutes to resolve my problem. He explained to me really well. Thank you Andy :) !!!!

Aroma Distribution
Canada
Almost 3 years using the app
OneCommerce.io replied July 8, 2021

Hi Emmy,

I'm Farah from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Farah
Transcy - Translate Language and Convert Currency

August 21, 2022

I use this app to help provide my global customer navigate through my website. This app is super easy to use and the support is great.

HerbaChoices
United Kingdom
Almost 3 years using the app
January 4, 2021

They definitely will make sure your needs are fulfilled! I am glad I chose Transcy! A very easy way to translate language and currency.

Action&Smoak
United States
Almost 3 years using the app
OneCommerce.io replied January 4, 2021

Hi there,

This is Michael from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Michael
Transcy - Translate Language and Convert Currency

Edited August 6, 2024

The team responded promptly and efficiently, quickly resolving our issue. This is a very good application.

Her Own Words
Hong Kong SAR
Almost 3 years using the app
OneCommerce.io replied November 3, 2021

Hi there,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

July 23, 2021

It was very easy to install and support was immediately available if I had any questions or encountered a problem. I hope this will drive more sales to my website. bleujax.com

Bleujax
United States
Almost 3 years using the app
OneCommerce.io replied July 26, 2021

Hi Jacqueline,

Here's Mirabel from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Mirabel
Transcy - Translate Language and Convert Currency

Edited June 5, 2024

Great app for language translation and currency conversion! The customer support is really helpful, fast and always available :)

Metamorphoza
Bulgaria
Almost 3 years using the app
OneCommerce.io replied February 11, 2022

Hi Veselina,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

June 24, 2021

I really like this app. The support team was super friendly and eager to help at all times. A highly recommended app.

sigfridoshop
Italy
Almost 3 years using the app
OneCommerce.io replied June 25, 2021

Hi ILVIO,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

June 21, 2021

Lynn was very competent and helpful with here support! Many thanks! :-) It was nice communicating with a human.

Orang Utan Project
Switzerland
Almost 3 years using the app
OneCommerce.io replied June 22, 2021

Hi Simon,

This is Olwen from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Olwen
Transcy - Translate Language and Convert Currency

January 25, 2023

Very practical, the staff are always here to help you go trough any matters and this will help your customers to easily change the language.

Diane von Furstenberg Belgium
Belgium
Almost 3 years using the app
OneCommerce.io replied January 27, 2023

Hi Greta,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

August 19, 2021

The customer service is very enthusiastic and helped us install it directly. Thank you very much! We will always use this app

Campark - Focus on Cameras
United States
Almost 3 years using the app
OneCommerce.io replied August 19, 2021

Hi Lisa,

I'm Vivian from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Vivian
Transcy - Translate Language and Convert Currency