Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

January 25, 2023

Very practical, the staff are always here to help you go trough any matters and this will help your customers to easily change the language.

Diane von Furstenberg Belgium
Belgium
Almost 3 years using the app
OneCommerce.io replied January 27, 2023

Hi Greta,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

August 19, 2021

The customer service is very enthusiastic and helped us install it directly. Thank you very much! We will always use this app

Campark - Focus on Cameras
United States
Almost 3 years using the app
OneCommerce.io replied August 19, 2021

Hi Lisa,

I'm Vivian from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Vivian
Transcy - Translate Language and Convert Currency

Edited July 5, 2022

A great app, one of the best translation and currency app I have found. The support team is very helpfull and outcomming.... willing to help you with anything. And.. Best support. Thank you.

GHClever
Czechia
Almost 3 years using the app
OneCommerce.io replied July 28, 2021

Hi Jana,

I'm Amanda from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Amanda
Transcy - Translate Language and Convert Currency

Edited November 27, 2021

VERY NICE APP MY ASSISTANT LiSA WAS SO KIND AND REACTIVE SHE HELPED ME A LOT! THANK YOU SO MUCH

Santecare.fr
France
Almost 3 years using the app
OneCommerce.io replied November 30, 2021

Hi Sabrine,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

Edited September 1, 2021

The Transcy's app is easy to use and the service staff are very efficient. We are very satisfied with this service. The FiresApps team will be able to respond to your needs very quickly. Thank you to their entire team for helping us when needed. More especially to Kate and Andy :) - L'application de Transcy est facile d'utilisation et le personnel de service est très efficace. Nous sommes très satisfaits de ce service. L'équipe de FiresApps sera en mesure de répondre très rapidement à vos besoins. Merci à toute leur équipe de nous avoir aidés lorsque cela était nécessaire. Plus spécialement à Kate et à Andy :)

LouiseLouis
Canada
Almost 3 years using the app
OneCommerce.io replied September 2, 2021

Hi Lara,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

October 11, 2021

I still have to see how it works after a few months but the service is superb. they installed it for me so I could use it within a half hour

MAD Exhausts
Netherlands
Almost 3 years using the app
OneCommerce.io replied October 12, 2021

Hi Daan,

This is Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Adela
Transcy - Translate Language and Convert Currency

Edited December 2, 2021

I used this app to translate my site and product catalog. Is really easy and intuitive to use. It helped me to translate all my site.

HITO MX
Mexico
Almost 3 years using the app
OneCommerce.io replied December 6, 2021

Hi there,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

Edited October 20, 2024

I am Japanese. Your prompt support always helps me. Thank you.. And thank you for your 24-hour support.

円都市場
Japan
Almost 3 years using the app
OneCommerce.io replied December 13, 2021

Hi there,

Here's Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

January 22, 2021

It provides good customer service. If you find a problem, they will solve it right away. It's the best translation app.

BOXHEAD'S ART FACTORY
South Korea
Almost 3 years using the app
OneCommerce.io replied January 24, 2021

Hi there,

My name's Brian from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Transcy - Translate Language and Convert Currency

October 14, 2021

Je suis agréablement surpris par la facilité d'utilisation de cette app et, cerise sur le gateau, le service client est impeccable. 5/5

Boutique Blossom
Canada
Almost 3 years using the app
OneCommerce.io replied October 18, 2021

Hi there,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency