Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

February 27, 2023

A translation application that works well, easy to use and a very good service. The customer service was responsive and helped me with the installation of the translation application.

Mooncia
Estonia
1 day using the app
OneCommerce.io replied February 28, 2023

Hi there,

I'm Levi from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Levi
Transcy by OneCommerce

January 21, 2023

FIRST LEVEL SUPPORT from Annie!!. Just awsome fixing everything for me in just seconds. I switched from Weglot to Transcy.

It would be very nice if you can add the feature to tag the customer based on choosen language :)

Semode
Germany
1 day using the app
OneCommerce.io replied January 26, 2023

Hi Burhan,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

October 26, 2022

The app is helpful, it can translate into many different languages and convert into many currencies smoothly. Good customer service, they are willing to help us, appreciate it. Best regards.

joyousandfolksy
Vietnam
1 day using the app
OneCommerce.io replied October 27, 2022

Hi Kernel,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

January 16, 2023

great support. Agent were quick to respond and provide solutions. Knowledgeable and straight to the point.

Sultan CBD
United States
1 day using the app
OneCommerce.io replied January 16, 2023

Hi there,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

February 26, 2022

Customer service was top notch. Fast responses and very helpful! I managed to get my problems solved really fast!

WeddingConfetti
Singapore
1 day using the app
OneCommerce.io replied March 1, 2022

Hi there,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

Edited January 4, 2022

Better than I expected. Almost like a magic. We encouraged some problems regarding cart and checkout but they have get rid of it shortly. Greatly recommend! don;'t hesitate to download

LaVashka Premium Hair Accessories
Poland
1 day using the app
OneCommerce.io replied January 4, 2022

Hi Konrad,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

April 6, 2023

Really good app. with a very fair price. Amazing support. They will help you to set up everything and answer any questions that you have in real time. You can choose it with confidence.

Room Five Oficial
Portugal
1 day using the app
OneCommerce.io replied April 10, 2023

Hi Joao,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

February 3, 2023

Awesome User Support.
Problem solved in 5-10min, no waiting, no missunderstandings.
Would recommend 10/10

CanvasElement
Germany
1 day using the app
OneCommerce.io replied February 6, 2023

Hi Emanuel,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

June 6, 2022

Nancy was extremely professional and was very patient with me. She was truly amazing!! I would definitely recommend this app.

Simply Alluring
United States
1 day using the app
OneCommerce.io replied June 8, 2022

Hi Elizabeth,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

May 25, 2023

1 ứng dụng thật hay, dịch vụ hỗ trợ cũng rất tốt, tận tình và nhanh chóng. Cám ơn team, chúc team ngày càng phát triển.

Clover F Charty
Vietnam
1 day using the app
OneCommerce.io replied May 30, 2023

Hi Minh,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce