Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its superior features, including the ability to translate 3rd party apps and integration with DeepL for high-quality translations. The app's intuitive interface, automatic content checking, and currency converter are also appreciated. Support is praised for its 24/7 availability, responsiveness, and assistance with customization and technical issues. The app is valued for expanding market reach by enabling browsing in local language and currency.

April 28, 2022

A very good app.. recommend it. It is useful and the support is very great and they reply to me immidiatly.

Koko Vozík
Canada
About 6 hours using the app
OneCommerce.io replied May 5, 2022

Hi Marouane,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

February 22, 2022

Very quick response to help me solve the problem. The APP helps a lot for international businesses. Good customer service!

SHEGLAM
Singapore
About 6 hours using the app
OneCommerce.io replied February 23, 2022

Hi Miao,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

January 14, 2022

Amber was absolutely great and helped us with set up! Amazing help and we were up and running in just a few minutes!

Cross Sportswear Intl
Sweden
About 6 hours using the app
OneCommerce.io replied January 17, 2022

Hi Camilla,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

November 4, 2022

everything amazing, amazing app, jaxber is really nice and help me with so much things on the website

dionystattoos
France
About 6 hours using the app
OneCommerce.io replied November 8, 2022

Hi Mathieu,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

August 12, 2022

J'ai beaucoup apprécié la disponibilité directe des membres de l'équipe. Leur savoir faire et leur gentillesse. Une application à recommander!!! :D 10/10

calli-skin
Belgium
About 6 hours using the app
October 4, 2022

I was looking for an app to translate also checkout. I'm still in the try-out period but so far it looks very promising. Amber from customer support was very helpful and did all she could to help me get everything in working order.

zoazoa
Greece
About 6 hours using the app
OneCommerce.io replied October 5, 2022

Hi Dimitrios,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

November 25, 2022

great app, and great customer service, so many features and functions that meets our needs, not easy to find the right way to set them, fortunately, there is live chat, which help us a lot.

UNITEK
Hong Kong SAR
About 6 hours using the app
OneCommerce.io replied November 28, 2022

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

April 12, 2022

A very simple and easy to use app with all you need for translation. It also has an amazing support team in case you need something extra.

Madeira Optics
Portugal
About 6 hours using the app
OneCommerce.io replied April 16, 2022

Hi Vadim,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Edited January 25, 2023

Thank You Cassie for help , I a very happyy with app its truly work and its very easy!

IrenFaber
Ukraine
About 5 hours using the app
OneCommerce.io replied January 30, 2023

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

October 21, 2022

L'application est super génial , je le re commanderai aux autres client, j'ai été satisfait de l'équipe sur gentil et à l'écoute

MADELEINE Accessoires Bijoux
France
About 5 hours using the app
OneCommerce.io replied October 24, 2022

Hi Madeleine,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce