Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

December 7, 2022

Great support team, encounter with problem for install and using Transcy, contact their support team, they are almost online all the times, and reply fast, help resolved problems, thank you very much.

Tronxy 3D Printer - Best 3D Printer with PLA Filament
China
1 day using the app
OneCommerce.io replied December 8, 2022

Hi XIAODON,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

June 14, 2022

Very Responsive and efficient. The answers with details which can guide me completed the issue. and fix the bug very quickly.

Market Liberty
Hong Kong SAR
1 day using the app
OneCommerce.io replied June 14, 2022

Hi Tommy,

I'm Levi. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy - Translate Language and Convert Currency

September 15, 2023

Funziona bene, ma non è molto intuitiva

ORTHOBACK®
France
29 days using the app
OneCommerce.io replied September 18, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

July 7, 2021

I used this app to translate my website parapaquetes.com / supplies.shop from spanish to english. It was a bit confusing at first but after getting to know the app it became easier. Customer service was a bit slow until Andy showed up. I had a 404 error when switching from language to language and he helped me out quickly. I will upgrade to the essential plan once I have my media ready. I cant wait to test my website in different countries. Thanks a lot!

Para Paquetes
Mexico
29 days using the app
OneCommerce.io replied July 8, 2021

Hi Cristobal,

Here's Jewel from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jewel
Transcy - Translate Language and Convert Currency

July 1, 2021

Quick response , Correct solutions , kind and polite response.
Very useful APP. 100 % reliable app. Thanks!

Foods Japan
Japan
29 days using the app
OneCommerce.io replied July 2, 2021

Hi Kishimura,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

February 1, 2021

Very easy tool to use when translating a website. The staff is very helpful and service minded, highly recommend!

Oneswhodo
Sweden
1 day using the app
OneCommerce.io replied February 1, 2021

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

February 19, 2022

Service customer is very kind and very quick answer. the app ivery helpful tool, the translations are good in differents lenguages.

Larva MX
Mexico
1 day using the app
OneCommerce.io replied February 22, 2022

Hi Luis,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

August 26, 2022

Shiro and Nim were SO helpful. So impressed with this app and the customer service. We started off to just trial how well it could integrate into our shop and we are blown away with the app and service. Highly reccomend!

The GV Collective
Canada
1 day using the app
December 14, 2022

Great experience and support! Nim is really good in giving support and catering the requests to our problems

Pistachino
United Arab Emirates
1 day using the app
OneCommerce.io replied December 15, 2022

Hi Abdul,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

Edited May 5, 2023

Great apps and support , a serious team , very helpful and responsive , they take a time to check and help me to install the apps with a lot of courtoisy and patiente , thank you so much , i highly recommand

Omamans
Canada
1 day using the app
OneCommerce.io replied May 9, 2023

Hi Oussema,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce