Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,840)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced translation capabilities, especially its unique ability to translate third-party app content. It supports multiple languages and currencies, making it ideal for global expansion. The integration with DeepL provides superior translation quality compared to basic Google Translate. The app features a user-friendly interface that integrates well with Shopify, offering both automatic and manual translation options, including efficient find-and-replace functions. Customer support is frequently highlighted as responsive and helpful, with live chat available and team members like Giselle and Cris receiving specific commendations for their service. This app is valued for enhancing the international shopping experience through its robust features and excellent support.

July 12, 2022

app buona , soprattutto per il servizio clienti! sempre molto disponibili e veloci a risolvere i vari problemiì

scrusciu du mari
Italy
About 24 hours using the app
OneCommerce.io replied July 18, 2022

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

October 18, 2022

really this app is awesome and the best is support in this app they really help you so much without boredom. really thank you so much

BASEVEL
Sweden
About 24 hours using the app
OneCommerce.io replied October 19, 2022

Hi Jean,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

June 24, 2022

I installed this app yesterday, they contact me to help me, they has helped fix my CSS problem, so good, I recommend.

cosfun
China
About 24 hours using the app
OneCommerce.io replied June 27, 2022

Hi Adrian,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

December 22, 2022

First of all the service of the staff is extremely helpful. As somebody that is not too technical the service of the team has been brilliant. Its well worth the subscription as this simple language convertor subscription can lead to loads more sales. I encourage everybody to give this a go. Remember the world is a big and diverse place .

Gold-StrikeUK
United Kingdom
About 24 hours using the app
OneCommerce.io replied December 23, 2022

Hi Ravi,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

January 26, 2021

It really helps a lot for me, not only translate the whole website in a minute, but aslo change the currency, like it very much.

All In Car Parts
Macao SAR
About 24 hours using the app
OneCommerce.io replied January 26, 2021

Hi there,

Here's Matthew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

February 23, 2023

Instant top notch support, fixed the one small issue i had within minutes! Very professional and helpful!

ureachshop
Germany
About 24 hours using the app
OneCommerce.io replied February 24, 2023

Hi Lars,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

October 31, 2021

Fantastic support from Teresa, she helped us get everything set up! Really good app so far, it has tons of features!

CarCan
Canada
About 24 hours using the app
OneCommerce.io replied November 2, 2021

Hi Kyle,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

June 30, 2023

great

YSY.Buisness
Algeria
About 24 hours using the app
OneCommerce.io replied July 4, 2023

Hi Rene,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

November 9, 2020

Shopify allows 5 target langua/store.Can pay 4 more words but not lang. until $69 plan-then 5 langua

Animalium Co.
Canada
About 23 hours using the app
OneCommerce.io replied November 9, 2020

Hi there,

Here's Tom from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

Regarding to your concern, as I have checked it my colleague as Lynn cleared up your queries. For making it clear, 5 languages are the limitation for Shopify normal Paid plans. If you’re a Shopify Plus merchant, then you can translate your store into 20 languages. More details can be found in this link https://help.shopify.com/en/manual/cross-border/multilingual-online-store

Another concern, you're in Free plan, you can buy more words to translate without upgrading your plan. For more detail about our pricing plan, please refer to this article https://support.fireapps.io/en/article/which-plans-are-we-offering-in-transcy-app-ufcc1f/

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Tom
Transcy - Translate Language and Convert Currency

January 5, 2022

Thank you ANDY for easy set up and assisting in navigation instructions! Now we can reach our (non English speaking customer) potential customers worldwide!

PF-imagegallery.com
United States
About 23 hours using the app
OneCommerce.io replied January 6, 2022

Hi Tony,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency