Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,839)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced translation capabilities, especially its unique ability to translate third-party app content. It supports multiple languages and currencies, making it ideal for global expansion. The integration with DeepL provides superior translation quality compared to basic Google Translate. The app features a user-friendly interface that integrates well with Shopify, offering both automatic and manual translation options, including efficient find-and-replace functions. Customer support is frequently highlighted as responsive and helpful, with live chat available and team members like Giselle and Cris receiving specific commendations for their service. This app is valued for enhancing the international shopping experience through its robust features and excellent support.

March 17, 2022

我得到了最好的服务。感谢小姐姐,太棒了。地道的中文,完美的方案。我喜欢 这种合作。哈哈I've sent a collaborator access request to you, please help me accept it to let me fix the 404 error for you, I will need all the requested access

CHOETECH
United States
1 day using the app
OneCommerce.io replied March 21, 2022

Hi Honglei,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

January 7, 2023

If you looking to expand your business internationally, this app is very useful! They offer language translation and currency converters for your shop, also 24/7 customer service! Highly recommend!

SH & Co. Jewelry
Taiwan
1 day using the app
OneCommerce.io replied January 9, 2023

Hi Sonia,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

June 4, 2022

Scarlet is great she installed the app in no time on my store super efficient I recommend the customer service is strong

Northsportz
Canada
1 day using the app
OneCommerce.io replied June 8, 2022

Hi Marie,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited July 1, 2021

I used it to translate from spanish to english. There were very few errors, first app that actually worked correctly for me. REALLY RECOMMEND it, it does most of the work for you! Also their response time is minutes so my only doubt was answered in a second! And also if you are willing to do a lit bit of work its free!!

Ecart Home
Mexico
1 day using the app
OneCommerce.io replied July 2, 2021

Hi Fernanda,

This is Benedict from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Benedict
Transcy - Translate Language and Convert Currency

September 13, 2023

Thx for u service

R&D
Saudi Arabia
About 24 hours using the app
OneCommerce.io replied September 18, 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

August 4, 2022

Great & fast support, thank you for helping me - Solved all of my problems about language and currency.

Recklessvn
Vietnam
1 day using the app
Edited January 26, 2022

I use this app to translate my website from Dutch to English, it is working great. Support service is even super great! Thumbs for Molly and Richcarde, helpful service!

Belmia
Belgium
1 day using the app
OneCommerce.io replied January 27, 2022

Hi Margo,

Here's John from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
John
Transcy - Translate Language and Convert Currency

May 1, 2021

Great customer service. A little pricey,but overall good. The website can improve a bit on manual translation - it can be easier with better editing features on the website.

Sahathanee Shop
Thailand
1 day using the app
OneCommerce.io replied May 4, 2021

Hi Sahathanee,

Here's William from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your comments, we're really happy to know that you love our support.

As we have checked your case and clearly know what you are meeting trouble with manage translation. We have noted your point for concern team to improve it for future update.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
William
Transcy - Translate Language and Convert Currency

July 11, 2022

The app has friendly and competent support team! They helped me a lot in setting up the app. Thanks so much!!!

Sky Design Budapest
Hungary
1 day using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

March 30, 2022

The app is well done and does that it promises.
The customer care is top. I suggest this app to stores want to sell in any language.

Vegantis
Italy
1 day using the app
OneCommerce.io replied April 4, 2022

Hi Mario,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency