Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

June 13, 2022

The customer service is very attentive and very good. The plugin I set up at the beginning could not translate my page, but the customer service patiently helped me to answer, and also asked their company's technical staff to help me solve my problem, I have to say that the technical staff The attitude is also very nice. Thank them very much.

kgvshop
China
About 21 hours using the app
OneCommerce.io replied June 14, 2022

Hi Yuqiang,

This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy - Translate Language and Convert Currency

May 6, 2022

Very good tool, it's a bit cumbersome to operate, but overall it's okay, I hope the team can work on it, continue to optimize it, and make it more popular

GoGlamping
Hong Kong SAR
About 21 hours using the app
OneCommerce.io replied May 9, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

April 12, 2022

I use the app to help me to translate the language and the currency. Flora and the team provide fantastic customer service. The support team is very nice, helpful, and highly efficient. They help me explain and resolve the issues. Recommend this app.

feajoy
China
About 21 hours using the app
OneCommerce.io replied April 16, 2022

Hi Layla,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

August 27, 2023

Je viens de l'installer et franchement la traduction est top ! Et les réponses sont rapides pour régler les problèmes, c'est super !

Anafelia
France
About 21 hours using the app
OneCommerce.io replied September 1, 2023

Hi Cephas,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

October 7, 2023

thank you Rocy for your amazing support im glad of your way ,thank you so much

Your market
Romania
About 21 hours using the app
OneCommerce.io replied October 10, 2023

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

January 24, 2022

We installed Language Translate & Currency Converter. The customer service has been unbelievably supportive and helpful with our direction. Definitely a recommended app.

Calay
Canada
About 21 hours using the app
OneCommerce.io replied January 25, 2022

Hi Tyrese,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Edited January 16, 2023

Fantastisk service. Jeg behøvede ikke engang at tage kontakt med dem, mens jeg sad og var igang med at installer app'en så tog de kontakt og spurgte om de ikke skulle hjælpe. Hvor imponerende er det ikke - jeg vil mene verdens klasse.
Tusind tak til Nancy - du er fantastisk.
Det var super nemt at komme igang med denne her app og de er så hjælpsomme. Nu fungere det på hjemmesiden med både sprog og valuta og jeg ser frem til at læse igennem og tilrette.
Men jeg ved også behøver jeg hjælp så får jeg det. Tusind tak Nancy for alt hjælp.

NorthbyNorth
Denmark
About 21 hours using the app
OneCommerce.io replied January 16, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

February 23, 2022

great app, team very helpful, and garlic from the support team was extremally supportive. Helped me solve my issue

Sporty Pro
Egypt
About 21 hours using the app
OneCommerce.io replied February 24, 2022

Hi Sherif,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

March 26, 2022

Customer support is really helpful and friendly. loooooooooooooooooooooooooooooooooooooooooooooooooooooooooove it.

Diverse Bluestone Commerce
Australia
About 21 hours using the app
OneCommerce.io replied March 28, 2022

Hi Aszana,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

February 4, 2022

A big thing! Excellent Customer care! I have translated My shop in 4 languages and everything is working!

Laei Shop
Italy
About 21 hours using the app
OneCommerce.io replied February 7, 2022

Hi Eleonora,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency