Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.
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アプリが少し使いづらいので、星-1ですが、カスタマーサポートの方が迅速に対応していただけるので、困りません！！！！！！！！！！
The app is a little difficult to use, so -1 star, but customer support is quick to respond, so you won't have any trouble!!!!!!!!
Hi there,
Here's Jena from Transcy. Thank for your feedback
We have noted your point and will improve our app to make your experience better. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
awesome app i really like this translating app and the jennifer support team is really helpful really thanks for quick support
Hi Terence,
I'm Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Stephen
Transcy - Translate Language and Convert Currency
This application is really top and with a quality customer service, in less than 10 minutes all my problems were solved! incredible!
Hi Anthony,
This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Shirina
Transcy by OneCommerce
Verry good service , communication and colaborate,
Thanks you verry much for your service.
Good luck
Hi Scuriu,
I'm Bellamy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
I really recommend this App I tried to work with them but unfortunately, they don't Support the RTL language till now but will be waiting to have Arabic language guys, such great customer service.
Hi Rayan,
This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Basically, our app still support Arabic language (RTL language), however depended on theme, there are some conflicts between our app and theme, so our app will not work properly. Therefore, case by case we need to check further.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
Very qualified staff ready to help you for every need!
I was best assisted during the translation process of my site.
really satisfied, congratulations
Hi Luigi,
This is Matthew. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Matthew
Transcy - Translate Language and Convert Currency
I try to use this app because the function it has said in the description. And they have instant online customer service. if the app can fit for most themes to change the location of the switcher that would be better.
Hi Wen,
I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your review.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. As you said that "if the app can fit for most themes to change the location of the switcher that would be better", our app is having given basic positions for switcher, in case you want to move based on you location, just please let my team to help you. For your case, I have seen your request is done completely, please kindly check it again.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
Je viens d'installer l'application aussitôt le support client Garlic était là pour m'aider et faire les ajustements nécessaires . Merci :) ça a l'air de bien fonctionné pour le moment, j'espère que ce sera parfait à l'avenir.
Hi Narkis,
Here's Timothy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Timothy
Transcy - Translate Language and Convert Currency
The idea is good. The service, in fact, is very useful. The word limit is also Ok. But, when it comes to manually edit the languages. It gave me various problems. Copy and Paste of external text can´t be done with formatting, images (Gifs) I tried to upload also could not be uploaded. I had to change the HTML code directly. When changed only the HTML code it did not allow me to save what I had changed. So I had to change also the normal text. The client service was good. Not too useful at first, but it is an extra to highlight on the service.
Hi Mario,
Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused.
For your issue that "Copy and Paste of external text can´t be done with formatting", as usual our app will automatically detect the relevant text from your default language and translate it into target language. If you copy and paste the external text into the edit section, it will result in wrong format.
However, for this specific case, you please let us know what external text you copy and paste in details so that we can check it further and try to help you if possible. My colleague has sent you a follow-up email, please let them know if you need further support.
Looking forward to hearing from you soon.
Regards,
Matthew
Transcy - Translate Language and Convert Currency
Cambio mi opinión, porque me solucionaron unos problemas pero me surgieron mas problemas en mi tienda con tema de códigos y demás, Ahora me toca pedir ayuda al soporte técnico del Tema para que me solucione estos Problemas, ya que no quiero dejar entrar más a esta app en mi cuenta. Si tengo surte me lo arreglaran, sino me tocara montar otra tienda Online...Además las palabras que te ofrecen por casi 20€ al mes son muy Limitadas, i si quieres más palabras a pagar más...
Hi there,
I'm Michael from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused.
As I have checked your case and seen that since you met trouble with our app and my colleague has resolved it, however, from that time I have not seen you contacted my colleague to check and fix other concerns.
I have followed up your care via email, please check it and let me know if you need further help. We are always willing to help you!
Best Regards
Michael
Transcy - Translate Language and Convert Currency