Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.
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I try to use Transcy to translate my online store from English to other languages, it's a great tool, and Rosa helps me solve problems quickly. Thanks
Hi Chen,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
The service of the customer service lisa is great. Detailed explanation and guidance. It's easy to learn to set up.
Hi Su,
This is Jonathan. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jonathan
Transcy - Translate Language and Convert Currency
Super cool app (if you enable in the theme customiser like you’re supposed to). I didn’t follow the instructions properly so it wasn’t working (it was super late, I was tired) so I contacted support who immediately despite being out of normal working hours, got in touch and kindly figured out what I did wrong and fixed it. So far the app is working great, super easy and a fab translation- and really awesome support. I have had to do nothing but download and click some buttons to get a fully translated website for free. Really really impressed. Thanks.
Hi Justine,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
J'ai utilisé l'application pour toucher de nouveaux marchés, elle est super utile. Et le support est parfait, super à l'écoute !
Response quickly! Feel good now! Customer service is great! Next, they will help me to create a language selector design that will fit your store design!
Hi William,
This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy - Translate Language and Convert Currency
I've started with a bad review of this app because I've got some problem. But I finally solved it and it working great. I recommended this app !
Hi there,
My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Muffin
Transcy - Translate Language and Convert Currency
A really great app. It work & looks great and amazing support! 10/10 I really love the app. Definetly recommended.
Hi Sam,
I'm Frederick from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Frederick
Transcy by OneCommerce
I used this application to translate the content of my website and the currency according to the country of origin of my customers. This app met my expectations. Jennifer knew how to accompany me with relevance in the handling of the application and knew how to help me to implement the desired service on my website. Very good service!
Hi there,
Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Stephen
Transcy - Translate Language and Convert Currency
I used this app to help our customer to visit our store more easier. This app is very easy to use and the customer service is great!!!
Hi Zhang,
I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
Still testing the app hopefully it works well I have to give a review to test it because it won't show the dashbord
Hi there,
This is Alex from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.
We've seen that you left us with 3 star review and concerned about the dashboard, so we are wondering that there is something wrong with our app that makes you feel unsatisfied when testing the app. My colleague has sent you a follow-up email, please let them know if you need further support.
Looking forward to hearing from you soon.
Regards,
Alex
Transcy - Translate Language and Convert Currency